Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just brilliant, the whole family get so much pleasure trying to spot our little friend in the Jigsaw. Keeps the children quiet for hours so thank you.”

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Posted 4 years ago

“As always a fantastic experience with Yappy. Outstanding items and swift delivery. Very happy to recommend Yappy!”

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Posted 4 years ago

“Great products!”

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Posted 4 years ago

“Always good and different gifts.”

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Posted 4 years ago

“Luna our Yorkshire Terrier and her pet mummy love everything from Yappy right from the personalised birthday card to the lovely bath towel . Thank you ever so much”

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Posted 4 years ago

“Very good, loved my product for my dog. Very good quality and good service :) will definitely shop again :) thank you!”

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Posted 4 years ago

“Great quality book and it's fun searching for your pet 🐕😊.”

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Posted 4 years ago

“Absolutely loved everything I purchased as the gifts look exactly like poly and especially Trumpet 🎺 that’s what made them so special 💜💙will defiantly use again and highly recommend Sarah x”

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Posted 4 years ago

“Really good website with lots of personalised items at reasonable prices. Have used this site for a couple of years and purchased cards in the sale (very reasonable) and friends who have received them are now also using Yappy.”

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Posted 4 years ago

“Was very disappointed with my order I paid for it to have Logan written on however when it arrived no name was on .”

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Posted 4 years ago

Hi Karen, Thank you for taking the time to leave us this review, although I am sorry to hear of your disappointment with your order. I have looked into this for you and can see that the item you purchased does not come personalised with name and does feature your chosen icon only, so I do apologise for any confusion caused when purchasing. If you have any further queries regarding this, please do feel free to reach out to the team. Best Wishes, Rhian

Posted 4 years ago

“Absolutely in love with this key ring I purchased for my 2 legged best friend as a Christmas gift”

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Posted 4 years ago

“Great range of tailored products at great prices”

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Posted 4 years ago

“Great site and personalised products. Rather expensive which is why I haven’t given 5 stars”

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Posted 4 years ago

Hey Sylvia, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“Fantastic personalised calendar and board game, great work as ever!!”

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Posted 4 years ago

“Beautiful, personalised blanket and Xmas treats, loved by Chester. Yappy products are great, too many good ones to choose from!”

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Posted 4 years ago

“Really please with the service, and love my calendar just wish I could have had both my baby dogs on it not just the 1. But thank you.”

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Posted 4 years ago

“Really excellent company. Quality products and superb service. Highly recommend”

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Posted 4 years ago

“Lovely mug just thought the photo could have been a little large”

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Posted 4 years ago

Hi Dawn, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and wee really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 4 years ago

“Very impressed”

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Posted 4 years ago

“No spelt her name wrong.disaster”

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Posted 4 years ago

Hi Alan, Thank you for taking the time to leave us this review. I am saddened to hear of your disappointment with your order, and have contacted you privately regarding this so please do check your inbox. Best Wishes, Rhian

Posted 4 years ago

Yappy.com is rated 4.9 based on 26,761 reviews