Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

Visit Website

Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

Write Your review

Tell us how Yappy.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely items and wonderful prices”

Helpful Report

Posted 2 years ago

“I Love Yappy's personal touches and it made a great day for my Fur babies Birthday. Happy Dog”

Yappy.com 5 star review on 2nd April 2023

Helpful Report

Posted 2 years ago

“Excellent ! Absolutely loved the card .”

Helpful Report

Posted 2 years ago

“good game, easy to understand and play, but enjoyable”

Helpful Report

Posted 2 years ago

“All goods are best quality and speedily delivered.”

Helpful Report

Posted 2 years ago

“Always deliver great service”

Helpful Report

Posted 2 years ago

“I love Yappy.com, the personalised items are great and the quality is excellent. I do find however it to be increasingly expensive. The price of the cards has gone up by a £1, and with delivery charge unfortunately they are are out of my budget now and so will not be ordering products occasionally, as I did before.”

Helpful Report

Posted 2 years ago

Hey Diane, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your experience with us, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. We have recently reviewed our pricing and reduced a few items, so I do hope you will return to shop with us again soon. Best Wishes, Rhian

Posted 2 years ago

“I ordered 2 cards for my dogs birthday. Paid extra for postage and neither turned up.”

Helpful Report

Posted 2 years ago

Hi Tracie, Thank you for taking the time to leave us this review, although I am sorry to hear you were disappointed with your Yappy experience. I can see you reached out to our customer care team regarding your missing items and a full refund was processed on both items. Please do let us know if we can be of further assistance. Kind Regards, Rhian

Posted 2 years ago

“Everything that I order is always fabulous quality and would definitely recommend...”

Helpful Report

Posted 2 years ago

“Pawsome site for puppas! Good quality and quick delivery. Highly recommended 🐾”

Helpful Report

Posted 2 years ago

“I love this company and all their products! they're reliable, deliver items quickly and everything is made with good quality materials.”

Helpful Report

Posted 2 years ago

“Lots of fab products- I'm like a child in a sweet shop! Good quality, well -made. I'm ordering something nearly every week! Millie is thrilled!”

Helpful Report

Posted 2 years ago

“Always pleased with my purchases. Individual items which are exclusive and always well received by others when they receive them”

Helpful Report

Posted 2 years ago

“Disappointing. Poor quality and waited weeks for delivery”

Helpful Report

Posted 2 years ago

Hi Linda, Thank you for taking the time to leave us this review, although I am saddened to hear of your disappointment with the order. I can see this was returned to us as an insufficient delivery address was entered on the original order, and as such we did need to confirm the correct address before we could resend this for you. If you have any concerns regarding the quality of your item, then please do reach out to the customer care team who will be more than happy to assist you. Kind Regards, Rhian

Posted 2 years ago

“Will buy again 👍”

Helpful Report

Posted 2 years ago

“A new puppy is about to join the family & we can’t wait to introduce her to the wonderful world of Yappy. She is a Boston Terrier and we’ve already bought the mug from you to reassure us that it won’t be long before she arrives.”

Helpful Report

Posted 2 years ago

“The delivery time was good but I am a little disappointed with the quality of the bag. I presumed that the bag would be thicker material. I’m not sure how much weight it would hold. I feel disappointed as your goods are usually such good quality.”

Helpful Report

Posted 2 years ago

Hi Janet, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience. Please rest assured that you feedback will be brought to our design and productions teams awareness. Best Wishes, Josh

Posted 2 years ago

“Purchased two mugs both well received one depicted behaviour but not personalised which was a pity. The other was and was well received as a good likeness Scampi checked it out and seemed to agree”

Yappy.com 5 star review on 29th March 2023

Helpful Report

Posted 2 years ago

“I love you Yappy! Can we get married?”

Helpful Report

Posted 2 years ago

“Always happy with my purchases from Yappy.com . Good quality, prompt delivery. I’m happy with yappy !🤓”

Helpful Report

Posted 2 years ago

Yappy.com is rated 4.9 based on 26,761 reviews