Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been shopping for our Shiba Inu Hanzo for over four years now and I can honestly say that anything we have received has been excellent quality and we have been very happy with everything x Yappy's customer service is also excellent x”

Helpful Report

Posted 2 years ago

“The wrapping paper I ordered was fantastic and exactly what I hoped it would be like. The colour was really good and the pattern exactly what I wanted. The paper was really thick and strong, and easy to wrap with. I will be back for more. Thank you Yappy!”

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Posted 2 years ago

“I love Yappy.com! They personalise items and the items are very good quality and fun. I have ordered many things - food bowl, tea towel, Where’s Buddy book, cards, to name a few. I have been very pleased with the delivery, service and quality. Well done Yappy! 👏👏”

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Posted 2 years ago

“Amazing high-quality quality products and I am always so delighted by how much it looks like my lovely Flatcoated Retriever Rufus. I love Yappy and cannot rate them enough”

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Posted 2 years ago

“I’ve bought lots from Yappy for my little dog Bailey and always found the goods to be of good quality! We now have 3 Bailey blankets as well as a towel (for a gift), cushion and a couple of Bandanas!”

Yappy.com 5 star review on 11th April 2023

Helpful Report

Posted 2 years ago

“Great online shop … I love that they personalise the name of your pet on everything & the delivery is fast! My one reason for not giving 5* is because I purchased a cushion for Violet & she loved having her own space. But the material wasn’t good & I sadly had to dump it after 10 months of use! The same material was used for food mats on the floor & I couldn’t clean them & dumped them after a short time of a couple of months. So I told the owners & they do not use that material anymore - that is an excellent reaction & proves the couple want to get their business RIGHT 100% & I think they’re doing an excellent job so far!”

Helpful Report

Posted 2 years ago

Hey there! Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 2 years ago

“Everything I have purchased from yappy has been of great quality and has always been delivered on time for all occasions I will continue to use them”

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Posted 2 years ago

“Tilly's human loved her mother's day gift 🎁.”

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Posted 2 years ago

“Love the cards I brought for Mother’s Day. The pictures on the front look just like our 2 dog collies. Will definitely buy again 🐶”

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Posted 2 years ago

“Catchy graphic options and a straight forward intuitive site to navigate. Prompt dispatch and well packaged. Excellent all round service and communication.”

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Posted 2 years ago

“Loved my bag ,it's perfect”

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Posted 2 years ago

“Love Yappy products. They’re pawsome. Great to be able to buy personalised items. Great range.”

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Posted 2 years ago

“Tiggy loves the shop. He bought me a mug. The other day he bought a doormat for his front door. He loves that. He bought an Easter card for his cousin Kyoshi to give to his humans. They loved it.”

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Posted 2 years ago

“Yappy.com has never disappointed me,every item ordered has been exactly what I ordered and delivered on time”

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Posted 2 years ago

“I love how I can personalise everything with my dogs name. I also love the vast range of goods. Not so keen in some of the prices.”

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Posted 2 years ago

“Excellent products and arrived quickly”

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Posted 2 years ago

“Love the yappy stuff .great to have angel on the dog stuff.lovely quality and colours .”

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Posted 2 years ago

“Everything I have purchased has been excellent. Will continue to buy when I see something that we like”

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Posted 2 years ago

“All purchase items including a personalised mug delivered in great condition”

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Posted 2 years ago

“Quality Cards every time !”

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Posted 2 years ago

Yappy.com is rated 4.9 based on 26,761 reviews