Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovejoy personalised bag with his choice log dog prints.”

Helpful Report

Posted 3 years ago

Hi Christine, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes, Josh

Posted 3 years ago

“Always have something different”

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Posted 3 years ago

“lovely items; cards, calendars and a mug this time. Always the best quality and very well received. Couldn't fault the service and speed of delivery either. Thank you.”

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Posted 3 years ago

“Loved my personalised bag, it will be great to pack my things in it for our adventures in the motorhome, love Luca”

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Posted 3 years ago

“Some great ideas - I am looking for birthday presents for my wife right now but I have to say that what I was happy to pay for a novelty Christmas present is one thing but in the cold light of day I think the prices when delivery is included are just a bit over the top for me.”

Helpful Report

Posted 3 years ago

Hi Michael, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“I am so glad I found Yappy.com. Everything I ordered was such good quality and arrived so quickly too.”

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Posted 3 years ago

“All good fantastic service”

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Posted 3 years ago

“Loved the personalised products for my pup, they are brilliant and excellent quality.”

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Posted 3 years ago

“George loves his Christmas gift. It's cosy and easy to keep clean. The hairs and bits from grooming fall off it easily. I changed his cushion to the feather one that he's used to. He is so very spoilt.”

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Posted 3 years ago

“Good quality and easy to order. Will use this company again for gifts for friends and family.”

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Posted 3 years ago

“Have used Yappy twice now (Christmas presents) and I have found them very helpful. The products are excellent too.”

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Posted 3 years ago

“Efficient friendly service, goods arrived in time despite postal strikes and everything as ordered and very high quality. I have been delighted with Ysppy!”

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Posted 3 years ago

“Loved the apron”

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Posted 3 years ago

“Ordered several items as Xmas presents. Ordering was easy, items were delivered well in time and appear to be decent quality. Would consider doing business with them again.”

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Posted 3 years ago

“Loved the idea of having my dogs on gifts for the family. I was a little disappointed with the wrapping paper; the fold lines were pale/white against the dark blue of the paper, which made it look like it had been folded in its cellophane for ages. I loved the mug and apron....but I do think the products are pricey.”

Helpful Report

Posted 3 years ago

Hi Ruth, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“We bought an apron for our daughter and son-in-law who have a black lab. The apron was great with very apt wording, of good quality and good value.”

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Posted 3 years ago

“Personalised Tea Towel - I bought this for a Christmas present & the recipient absolutely loved it! The Tea Towel & print were a good quality. I would definitely order from Yappy again!”

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Posted 3 years ago

“Excellent service and good quality products. Would highly recommend.”

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Posted 3 years ago

“Excellent company. Made a big mistake in an order which included the dog's name on a number of items. Only discovered mistake the following day. Company cancelled order and resent new order and all without a quibble AND it arrived before Christmas. Where would you get it?”

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Posted 3 years ago

“Not really as we didn’t get the Christmas cards until after Christmas a bit if a waste of time”

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Posted 3 years ago

Hiya Christine, Thank you for taking the time to leave your review. You have my apologies for what has occurred. Please rest assured that our Customer Care team is on standby, ready to help resolve this for you. If you could please reach out at your earliest convenience, that'd be greatly appreciated. We look forward to hearing from you. Best Wishes, Josh

Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews