Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find your adverts very amusing”

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Posted 3 years ago

“Great website - customisation engine very slick; good communication and good email marketing”

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Posted 3 years ago

“Item did not arrive in time for Christmas (Christmas sack so pretty useless after Christmas!)”

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Posted 3 years ago

Hiya Julie, Thank you for leaving your review. Although your feedback on your experience is sombre, please rest assured that our Customer Care team is here to help! If you could reach out at your earliest convenience, that's be great. We look forward to hearing from you. Best Wishes, Josh

Posted 3 years ago

“Very happy”

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Posted 3 years ago

“I bought a food mat, bag and 2 bowls and the quality is great. Everybody loved them.”

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Posted 3 years ago

“Fun Where’s Wally type book personalised about my dog.”

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Posted 3 years ago

“Ordered the calendar and wrapping paper. All came and were of good quality. The paper is thick and shiny and the calendar was great. I gave it as a present to someone obsessed with my dog and he was very happy with it. Nothing on the site is cheap though and delivery is quite expensive. Postal strike meant it took ages to arrive.”

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Posted 3 years ago

Hi Katy, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Everything I have ordered so far has been brilliant, I will always use Yappy whenever I need something for Bronte.”

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Posted 3 years ago

“We were absolutely over the moon with our purchase. They were brilliant quality and an amazing likeness to my dog.”

Yappy.com 5 star review on 9th January 2023

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Posted 3 years ago

“Good quality n good price”

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Posted 3 years ago

“Loved it! Would highly recommend this to anyone who loves their dog. The story book was funny, entertaining and enjoyable to read. Loved that you could pick a story and have a matching toy for your pet. We had the story of the Brussels sprout and our puppy loves the Brussels sprout sqeekey toy!. Great idea and lots of fun, our boy loved that his name was in the book too!. Best Christmas eve present ever, thank you 😊”

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Posted 3 years ago

“Amazing product really satisfied with the quality of the apron.”

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Posted 3 years ago

“Very pleased with Yappy their presents are good quality and my order was delivered quickly.”

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Posted 3 years ago

“Very Happy with the product, arrived in a reasonable time with the Royal Mail strikes, gift was well received and would purchase again!”

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Posted 3 years ago

“Lovely calendar, always makes me smile.”

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Posted 3 years ago

Hey Jane, Thank you so much for taking the time to leave us a review of your recent pawchase! I am pleased to see that you were happy with your Yappy experience, but would love to know what else we could do to turn this into a 5* review for you - we really do appreciate all the feedback we receive. Best Wishes Rhian

Posted 3 years ago

“I’d give more than 5*s if I could. A beautiful personalised doggie bath towel, of very good quality, and the product was even better than I expected. Oscar and his human is very pleased with his present. Have bought from Yappy.com before, will buy again, and definitely recommend to others.”

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Posted 3 years ago

“I was so pleased with the quality & fast turn around of these products. It’s easy to think they might look a bit gimmicky but they aren’t in the slightest! Would definitely recommend.”

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Posted 3 years ago

“Haven't received my card yet and ordered it well before Christmas”

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Posted 3 years ago

Hiya Lisa, Thank you for bring this to our attention in form of a review. If you could please contact our Customer Care team at your earliest convenience, we will be able to resolve this for you. Best Wishes, Josh

Posted 3 years ago

“Failed to arrive in time, when contacted prior to Christmas told to try again the next day even though it had been a good while since dispatch!!!!”

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Posted 3 years ago

Hi Lesley, Thank you for taking the time to leave your thoughts. Though your review is saddening to hear, I can see that our Customer Care team did follow procedures. The extra was allowed due to the recent Royal Mail strikes. Please response the the message thread left so we can resolve this for you. Best Wishes, Josh

Posted 3 years ago

“Cushion was excellent. Would recommend.”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews