Yappy.com Reviews

Name: Yappy.com
Address: Jactin House 24 Hood Street, Ancoats, Manchester, Manchester
Rating: 4.88

4.9 Rating 26,761 Reviews

98 %

of reviewers recommend Yappy.com

4.9

Based on 26,761 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Luna loves it and the treats kept in it

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Location:

Jactin House 24 Hood Street,
Ancoats,
Manchester
Manchester
M4 6WX

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Yappy.com 1 star review on 26th June 2025

4639

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, delivered promptly, loved by recipient”

Helpful Report

Posted 3 years ago

“Lovely personalised Christmas stocking for our dog, very good quality”

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Posted 3 years ago

“A lovely customised cushion received , great quality.”

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Posted 3 years ago

“Brilliant choices”

Yappy.com 5 star review on 7th January 2023

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Posted 3 years ago

“The product that I bought for my beautiful American Akita was perfect for Christmas and my Akita absolutely loved it.”

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Posted 3 years ago

“Fantastic Christmas stocking treats for our hounds! Beautiful personalised gifts delivered in great time”

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Posted 3 years ago

“Fab fab apron for my husband Christmas day he got quite emotional loved it”

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Posted 3 years ago

“Nice idea, and the product was excellent and arrived in good time.”

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Posted 3 years ago

“Brilliant service brilliant quality”

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Posted 3 years ago

“The website is easy to use and good range of products on offer. Delivery was on time. I bought a treat tin with a personalised picture of a dog for a present. The printing on the tin was excellent but I was very disappointed in the quality of the tin itself which was very poor - particularly given the cost!!”

Helpful Report

Posted 3 years ago

Hi Deborah, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Excellent choice of quality toys for my pet, good prices and prompt delivery.”

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Posted 3 years ago

“Disappointed this year as the calendar had some of the same images in from previous calendars. I have bought one for the last few years and as it was a present I never looked. In fairness, Yappy quickly replied to my email and they do show the images from the calendar on the website but I never expected they would do this and never looked. Disappointed.”

Helpful Report

Posted 3 years ago

Hi Steve, Thank you for taking the time to leave us a review of your recent purchase! We really do appreciate all the feedback we receive, and I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Items always arrive fairly quickly . Everything is good quality .”

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Posted 3 years ago

“My order was a Christmas gift and the children lived it 😊”

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Posted 3 years ago

“Excellent, personalised gifts for the dogs who have stolen our hearts.”

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Posted 3 years ago

“Nothing is too much trouble for the Yappy team! Fantastic products and service, really helpful staff. Love the variety on offer, we have bought some great cards and gifts which everyone has loved.”

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Posted 3 years ago

“Love everything i purchase from yappy, My daughter in law even bought a Xmas present for me from the website, she has Bindi and i have reggie 😁”

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Posted 3 years ago

“My daughter lovedthe jigsaw. But it is expensive. Good for a special birthday”

Helpful Report

Posted 3 years ago

Hey Christina, Thank you ever so much for taking the time to leave us this woofly review! It's fantastic to hear you woofed your pawchase, and we really do appreciate all the feedback we receive! I have passed your comments over to the relevant team for consideration. If you ever have any concerns or queries regarding your Yappy order, please feel free to reach out to our customer care team who would be more than happy to help. Best Wishes, Rhian

Posted 3 years ago

“Loved the personalised Xmas cards. Arrived really quickly.”

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Posted 3 years ago

“Lovely different items for sale with the face of my cat on everything!!”

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Posted 3 years ago

Yappy.com is rated 4.9 based on 26,761 reviews