Yard Direct Limited Reviews

Name: Yard Direct Limited
Address: Unit 5, 2 Glen Tye Road, 2 Glen Tye Road, Stirling, Stirling
Rating: 4.87

4.9 Rating 109 Reviews

97 %

of reviewers recommend Yard Direct Limited

4.9

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01786 357252

Email:

sales@yarddirect.com

Location:

Unit 5, 2 Glen Tye Road,
2 Glen Tye Road,
Stirling
Stirling
FK7 7LH

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Yard Direct Limited 5 star review on 26th February 2025

Alan Garbett

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got my velux widow from this company also delivery times spot on and always kept informed ,so I ordered a blind plus accessories and again so far delivery's on time last class service .👍”

Helpful Report

Posted 6 months ago

Good Afternoon Grafton, Thank you for taking the time to share your positive experience with us, we're delighted to be hearing about what your thoughts on our delivery times and our service from our fantastic team. Please don't hesitate to contact us in future for any further inquiries you may have. Again, Thank you for choosing YARD. Kind Regards, Rory - Head of Marketing

Posted 6 months ago

“Website simple to navigate, easy to choose and order product, pricematch honourably kept and communication, both emails and telephone first class. Kept us in touch during the whole process. Nothing they could do better”

Helpful Report

Posted 6 months ago

Good Afternoon Richard, Thank you for taking the time to share your positive experience with us, it's greatly appreciated. We are delighted to be hearing about your thoughts on our communications and service. Please don't hesitate to contact us in future if you have any further inquiries at all. Again, Thank you for choosing YARD. Kind Regards, Rory - Head Of Marketing

Posted 6 months ago

“I bought a new motor for a Velux solar powered window and they're not cheap. Yard Direct were the cheapest by some distance but this didn't detract from the service. Good communication and over delivered in terms of the initial delivery date. Would use them again (I have 5 other similar Velux windows!!)”

Helpful Report

Posted 6 months ago

Good Afternoon, Thank you for taking the time to share your positive experience with us, it's massively appreciated. This great to hear! We are very pleased with your thoughts on our service and competitive pricing. We hope to hear from you again soon! Please don't hesitate to contact us in future for any other inquiries you may have. Again, thank you for choosing YARD. Kind Regards, Rory - Head of Marketing

Posted 6 months ago

“Great services and competitive price of my windows blind ordered on 23rd September and delivered on 4th of October 2024.”

Helpful Report

Posted 6 months ago

Good Afternoon Siu, Thank you for taking the time to share your positive experience you had with us, it's greatly appreciated. We are delighted to hear your thoughts on our fantastic service and competitive pricing. Please don't hesitate to contact us in future for any other inquiries you may have. Again, thank you for choosing YARD. Kind Regards, Rory - Head of Marketing

Posted 6 months ago

“arrived on time looks good still to fit. if goes well will do the next one”

Helpful Report

Posted 7 months ago

Good Afternoon Ian, Thanks for taking the time to share your positive experience with us, we're glad to hear that your products arrived in a timely manner and you received all the correct products. Please don't hesitate to contact us if you have any inquiries in future. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“We have just started to use yard direct I can speak to someone on the telephone which helps and order online. Great lads goid to speak to and fast delivery”

Helpful Report

Posted 7 months ago

Good Afternoon Sean, Thank you for taking the time to share such a positive experience you had with us, we are very happy to be hearing about how you found our team's service over the phone and we hope to hear another phone call from you again sometime soon! Please don't hesitate to contact us if you have any inquiries in future. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Very swift service, definitely use them again”

Helpful Report

Posted 7 months ago

Good Afternoon, Thank you for taking the time to share your positive experience with us, it's much appreciated. We are delighted to hear the positive thoughts you had on our service, we hope to hear from you sometime again soon! Please don't hesitate to contact us if you have any inquiries in future. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Yard Direct provided great service. They delivered a Velux roof window in the stated time frame, for the cheapest price(including delivery) that I could find. I needed to contact them on 2 occasions, and they answered the phone and my questions quickly and effectively. I can highly recommend Yard Direct.”

Helpful Report

Posted 7 months ago

Good Morning David, Thank you for taking the time to share your positive experience with us! I am delighted to be hearing about how you where impressed by our delivery times and service from our fantastic team here at YARD. We hope to hear from you soon! Please don't hesitate to contact us in future for any inquiries you may have. And thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Super fast delivery, kept informed and tracked on-line. Delivered in one piece but yet to install”

Helpful Report

Posted 7 months ago

Good Afternoon Jonathan! Thank you for taking the time to share your experience with us, we're very happy to be hearing about your experience with our service & deliveries. Please don't hesitate to contact us in future for any inquiries. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Bought a white painted velux as a direct replacement for an old untreated wood one that we’d had for many years. It was a great price, service was first class, they rang me to check if I needed the flashing kit for it (I used the old one, so no) told me it was in stock and that it would be with me tomorrow’s - which it was. Brilliant service”

Helpful Report

Posted 7 months ago

Hey John! Thanks for taking the time to share your positive experience with us! It's greatly appreciated, It's great to hear what you thought of our service & competitive pricing! Please don't hesitate to contact us in future for any inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Brilliant service from a very helpful team! Good pricing too ! And excellent technical support. Thank you John”

Helpful Report

Posted 7 months ago

Hey John! Thanks for taking the time to share your experience with us, we're very happy to hear how you found our service from our fantastic team. Please don't hesitate to contact us in future for any other inquiries you may have. Thanks for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“Very pleased with our new loft ladder, Great service, and super quick delivery, Great customer service if you have any queries,”

Helpful Report

Posted 8 months ago

Good Afternoon Beryl! Thank you for taking the time to share your positive experience with us, it's greatly appreciated. We're super happy to hear you where please with your loft ladder and our service! Please don't hesitate to contact us in future for any other inquiries you may have. Thanks for choosing YARD. Kind Regards, Rory - Marketing

Posted 7 months ago

“excellent service minimal fuss”

Helpful Report

Posted 8 months ago

Good Afternoon Karl! Thank you for taking the time to leave us such a positive review and share your experience with us. We are delighted to hear you where impressed by our service and how easy the whole process was. Please don't hesitate to contact us in future for any further inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

“Although our new Velux window has not yet been installed, we took delivery of the new one in the time quoted to us by the Yard team at the time, and the packaging was in great condition, so let's hope the window is equaly intact when the time comes to install it. I am quite sure that with the service shown so far that all will be perfect.”

Helpful Report

Posted 8 months ago

Good Morning Stephen, Thank you for sharing a detailed positive review with us, we are very excited to hear you where pleased with our service. Please don't hesitate to contact us in future for any further inquiries. Thank you for choosing us. Kind Regards, Rory - Marketing

Posted 8 months ago

“Excellent prices and great advice. Wouldn’t use another velux supplier”

Helpful Report

Posted 8 months ago

Good Morning Robert, Thank you for taking the time to share your positive experience with us, it's greatly appreciated. We are delighted to hear what you thought about our expert advice. Please don't hesitate to contact us in future for any further inquiries. Thank you for choosing us. Kind Regards, Rory - Marketing

Posted 8 months ago

“Can’t praise the people at yard had a little set back with part of my order, they sorted it with little fuss even keeping me informed with progress”

Helpful Report

Posted 8 months ago

Good Afternoon Paul, We're glad your sharing your positive experience with us! We're happy to hear that all went smoothly with your order. Please don't hesitate to contact us in future for any further inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

“Dealt with James who guided me through the process and helped me to understand the exact type of flashing I required for the windows i wanted. Quotes were clear and prompt and competitively priced. A painless and pleasant experience from start to finish and my x3 windows and flashing arrived a few days later. Would highly recommend and will use again. Thank you Yard Direct Mr J Brown”

Helpful Report

Posted 8 months ago

Good Afternoon Jonathan, Thank you for taking the time to share your positive experience with us! I'm sure James would be delighted to hear your feedback for him and all your kind remarks. I will make sure to pass this on to him! Please don't hesitate to contact us in future for any further inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

“Very helpful and prompt delivery and kept updated on progress would definitely use again”

Helpful Report

Posted 8 months ago

Good Afternoon Charles, Thank you for taking the time to share your positive experience with us! It's great to hear our team where keeping on-top of your delivery as usual! Please don't hesitate to contact us in future for any other inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

“Quick delivery, good prices”

Helpful Report

Posted 8 months ago

Good Afternoon, Thank you for taking the time to share your positive experience with us! We are very happy to be hearing about your quick delivery turnaround and our competitive pricing. Please don't hesitate to contact us in future for any other inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

“I've dealt with the company a few times and they've been first class every time.”

Helpful Report

Posted 8 months ago

Good Afternoon Robert, Thank you for sharing your positive experience with us, can we just give a little thank you for being a repeat customer. We're very pleased to hear you found our service first class. Please don't hesitate to contact us in future for any further inquiries you may have. Thank you for choosing YARD. Kind Regards, Rory - Marketing

Posted 8 months ago

Yard Direct Limited is rated 4.9 based on 109 reviews