Yell.com Reviews

1.2 Rating 584 Reviews

5 %

of reviewers recommend Yell.com

1.2

Based on 584 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	Greater than 43%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5

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How quickly does Yell.com resolve customer queries?

Helpful Report

(1 week ago)

Greater than 57% of reviewers feedback is Yell.com resolves customer queries within an hour.

Helpful Report

(1 week ago)

59.38%

Industry Average

“ I said I'd just cancel the direct debit then, and was told it will not end my Yell service. ”

- Anonymous

“ Avoid. Service is poor. They over charge and use Wix to create sites. We managed to create a better logo using other apps. Took 4 onboarding calls for them to create and understand the business. Tie you in to a "contract" that you have to pay and told me I am expected to pay when Ive tried to cancel. We havent used the service and have paid a one off fee and monthly fee of over £1000!!! ”

- Anonymous

“ I have told them that I won't be paying this as I'm not getting the service and now they have instructed solicitors to try and recover their 'debt'. ”

- Matthew Walne

Yell.com Reviews

Customer Service - Average