Young & Reckless Reviews

Name: Young & Reckless
Rating: 1.64

1.6 Rating 67 Reviews

15 %

of reviewers recommend Young & Reckless

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Metrics

1.6

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Young & Reckless 1 star review on 21st August 2020

Samantha

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DONT BUY FROM THEM THEY FRAUDS MY 7 year old still hurt and upset over a TIK TOK OUTFIT U NEED 30 BUMS FIND ANOTHER WAY PACKAGE BEEN IN CHINA FOR 15 days they won’t give me a refund no info on my item BUM ASS COMPANY EVERY DAY I WILL LEAVE A REVIEW IDC U HURT MY CHILD IMMA HURT THIS COMPANY”

Helpful Report

Posted 4 years ago

“I ordered 3 sweatshirts and a sweat suit. I ordered for my son that has been over seas and has been saying he is cold. I got a message saying the order was delivered to find that they returned the item to Young & Reckless because there wasn't enough postage. I messaged them and they said it is because my address is wrong. Well little do they know I ordered another order right after, same address and got my package. I messaged them telling them about that situation and they said they need me to call USPS because they don't have my package and it is showing shipped to my office or front desk. I said it was varified by USPS that it wasn't delivered to my city and it was delivered to them. After talking to someone for 2 days I was ignored for a week. Then I was told about a week later when I started a new message thread that my order was returned and they were sorry so they will ship my items out 3 days later. I waited and emailed the day they told me they were going to ship my items. I asked for the tracking. They said there isn't one because they couldn't ship my items because they are sold out. Then I asked what happened to my package and asked if it was sold to someone else. They said it wasn't sold to another customer, IT WAS PUT BACK IN STOCK AND SOLD OUT. So then yes sold to another customer. I was asked if I want any other items. Umm yes I paid and have nothing so if everything is sold out I need will choose items and have the rest refunded. I have asked Young & Reckless now for tracking information then they ask me again if I want my refund or some items. I said I told them already and they ignored me and said shipping is delayed we will email you with more information later. Don't waste your time or money! They don't care about their customers and if I don't get my items or money I will be taking this to all social media and any other place I need to.”

Helpful Report

Posted 4 years ago

“Terrible company, I will NEVER order from them again! I ordered my son the new Faze Rug Imagine hoodie for Christmas and received Sweat pants that just said Faze Rug on the side. I emailed to let them know the wrong item was shipped and they asked that I send a copy of the packing slip which CLEARLY said Hoodie not sweat pants as did my order confirmation. After I sent them a copy of the packing slip they went ghost! I have sent several emails, called numerous times, sent them a message on IG, left a comment under one of their recent IG photos, also left a comment under Faze Rugs photo as well as sent Faze Rug a DM on IG and still no one has responded. At this point I think Faze Rug is trash also. I wasn't blaming him for doing business with such a terrible company but him not responding says a lot as well. I've disputed the charge with my bank, it's just a shame that my son was so happy to finally be getting merch from his favorite youtuber but he turned out to be trash right along with Y&R.”

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Posted 4 years ago

“I ordered a whole outfit, hoodie fit good but the sweats are just too long and not loose what so ever i ordered 2xl for that reason and they are tight and came ripped. Never buying from the again”

Helpful Report

Posted 4 years ago

“Saw they were having a sale, $14 hoodies; I love hoodies, go to check it out. Most of their new stuff is modern trendy trash that's trying too hard but they've got the original simple designs that just say "Reckless" that I always liked. Ordered two different hoodies like so. Shipping time wasn't half bad for me personally. Opened the bag, immediately noticed the first one is ripped. Oh well, not a huge deal maybe it happened during shipping. Second one, not the right hoodie. Sent them an email, was told to send photos of invoice and the wrong product, so I did. Was told the correct item was out of stock so they could give me a replacement or a refund. I went online, chose a replacement and sent them that. Don't have it in stock either even though it was listed on the website (as was the original purchase at the time.) Still waiting on this issue to resolve as of right now. Also, I ordered smalls because I always expect hoodies to run bigger but they were much smaller than I would have expected. I am overall pretty disappointed and upset, I would have expected better service out of Y&R, but at least seeing these other bad reviews now I know that I'm not the only one. I wouldn't recommend buying from them.”

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Posted 4 years ago

“Wont ler you return items that came way to small”

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Posted 4 years ago

“Still have not received my order of over $100, never got refunded etc. Quailty of the clothes are garbage for what you pay for. Way too over priced”

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Posted 4 years ago

“They won’t let you return or exchange anything after the purchase is made. DO NOT BUY FROM HERE”

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Posted 5 years ago

“Taking way too long to get my order and my tracking information.”

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Posted 5 years ago

“I ordered a bundle pack on their website and they charged my for the wrong items. I called numerous times and sent voicemails and emails. Eventually I called like 7 hours after 10am and they finally answered. All the representative told me was to not accept it from the fedex guy and my money should evertually be deposited back to my account. And she told me “we seen your email but you need to leave more information.” An I did leave me email and phone number and every specific detail of my issue then she didn’t say anything and told me to have a “nice day”.”

Helpful Report

Posted 5 years ago

“My fiancé bought me a workout “bundle” outfit and of course it was a little too small. He tried to return it, or even exchange it, and they are not allowing it because it was a bundle deal? Makes absolutely no sense. Save your money and support companies that care if you are satisfied with your product.”

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Posted 5 years ago

“Terrible. Just terrible! I ordered a hoodie and they sent me the wrong item. Told the customer service that they gave me the wrong product and sent the pictures and they told me that I got the right product. Gave them proof of perchase and isn't even responding back to me.. Just terrible. NEVER BUY FROM YOUNG AND RECKLESS.”

Helpful Report

Posted 6 years ago

Young & Reckless is rated 1.6 based on 67 reviews