Young & Reckless Reviews

Name: Young & Reckless
Rating: 1.64

1.6 Rating 67 Reviews

15 %

of reviewers recommend Young & Reckless

Company Reviews

Questions

Metrics

1.6

Based on 67 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 17%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

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Young & Reckless 1 star review on 21st August 2020

Samantha

Anonymous

Anonymous // 01/01/2019

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“Taking way too long to get my order and my tracking information.”

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Posted 5 years ago

“I ordered a bundle pack on their website and they charged my for the wrong items. I called numerous times and sent voicemails and emails. Eventually I called like 7 hours after 10am and they finally answered. All the representative told me was to not accept it from the fedex guy and my money should evertually be deposited back to my account. And she told me “we seen your email but you need to leave more information.” An I did leave me email and phone number and every specific detail of my issue then she didn’t say anything and told me to have a “nice day”.”

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Posted 5 years ago

“My fiancé bought me a workout “bundle” outfit and of course it was a little too small. He tried to return it, or even exchange it, and they are not allowing it because it was a bundle deal? Makes absolutely no sense. Save your money and support companies that care if you are satisfied with your product.”

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Posted 5 years ago

“took forever to get my stuff but they said to allow 2 weeks. but the clothing in general is nice and i like it”

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Posted 6 years ago

“Terrible. Just terrible! I ordered a hoodie and they sent me the wrong item. Told the customer service that they gave me the wrong product and sent the pictures and they told me that I got the right product. Gave them proof of perchase and isn't even responding back to me.. Just terrible. NEVER BUY FROM YOUNG AND RECKLESS.”

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Posted 6 years ago

“I understand that it's the holidays, but that's not an excuse to lack customer service. My first time ordering with them and I'm not happy with how and when they respond to my questions. I never received any shipping confirmation and it's been a week already. I sent an email asking about it and got a response back from Y&R stating everything,but answering my question. I then submitted 3 separate emails prior to getting a response. Finally, I got a response with a tracking number 4 days later. when they were able to reply to my first email almost immediately. makes no sense.”

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Posted 6 years ago

“Great clothes. Great site. Overall great experience.”

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Posted 6 years ago

Young & Reckless is rated 1.6 based on 67 reviews