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Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews
90 %
of reviewers recommend Pet Supplies Warehouse Ltd
Company Reviews Product Reviews
1,213
 Questions Metrics
4.6
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Pet Supplies Warehouse Ltd Reviews
Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

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Trevor Hawes
Verified Buyer
“Ordered a dog collar for one of my dogs as a spare, received an email explaining may take longer and asked if I wanted to select another or was I happy to wait which I was. I was kept up to date by email regarding the order and knew I would be on holiday when it was due to arrive so emailed and asked if collar could be delivered after holiday immediate response with a yes,came back from holiday and the collar arrived on time. Would highly recommend this company especially for the updates you receive.”
Helpful Report
Posted 3 years ago
PETER BROWN
Verified Buyer
“Great prices and great service”
Helpful Report
Posted 3 years ago
Sharon Mudie
Verified Buyer
“Ordered a large Earthbound dog bed, upon arrival it clearly wasn’t the size indicated (smaller). Email was sent and still no reply or acknowledgement from PSW. To sum up: poor customer service from PSW and disappointment in product with regard to size, wouldn’t recommend using PSW.”
Helpful Report
Posted 3 years ago
Alison Tanner-Davies
Verified Buyer
“Excellent bed . Worth a little wait. Dogs love it”
Helpful Report
Posted 3 years ago
JOHN GILMOUR
Verified Buyer
“First time I have used Pet Supplies Warehouse. Ordering was easy, and delivery was quick! Also prices were very competitive so if the prices remain competitive, I shall purchase again.”
Helpful Report
Posted 3 years ago
Jacqueline Storey
Verified Buyer
“Trouble free transaction”
Helpful Report
Posted 3 years ago
Joanna Martin-Lockyer
Verified Buyer
“Really quick delivery and very pleased with dog bed”
Helpful Report
Posted 3 years ago
Penelope Savage
Verified Buyer
“Very happy with both the crate pads. Good quality items.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Very quick delivery and friendly staff when ordering”
Helpful Report
Posted 3 years ago
Patrick Clackson
Verified Buyer
“Items were perfect and as described but service was terrible I was informed of delivery times twice and sent emails to the customer service email given asking to specifically avoid certain dates. I got no responses and the goods were delivered precisely when I requested they shouldn’t be.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Delivered fast. Great customer service. Very honest and great, quality products.”
Helpful Report
Posted 3 years ago
Ginette Hoskins
Verified Buyer
“Great quality product, efficient service and swift delivery”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Pleased with your service but disappointed with my earthbound beds which I have been buying them for years but won’t buy them again the sizes are poor they seem to have gone narrow my medium was terrible if it wasn’t for the cost of sending it back and the trouble I would have”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent service, thank you.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Brilliant supplier.... very prompt delivery”
Helpful Report
Posted 3 years ago
Mrs Yale
Verified Buyer
“Excellent service , very good company Quick delivery after ordering”
Helpful Report
Posted 3 years ago
Carol Coleclough
Verified Buyer
“I wrote too your department before and you never returned my email, Box came damp the two pmts of kibble was also damp I emailed you about this no reply Coleclough xx”
Helpful Report
Posted 3 years ago
Karl Hanahoe
Verified Buyer
“I purchased my Earthbound Flat Tweed dog bed (size L), through Pet Supplies Warehouse Ltd. The entire process from start to finish was hassle free including the shipping to Ireland. I will definitely use Pet Supplies Warehouse Ltd for future purchases. Well done Pet Supplies Warehouse Ltd Team.”
Helpful Report
Posted 3 years ago
Norwell Roberts QPM
Verified Buyer
“We were most impressed with the items bought and the speedy and reliable service. We would have no problem with making more purchases from this company and will tell others about it.”
Helpful Report
Posted 3 years ago
Jacqueline Giles
Verified Buyer
“Next day delivery was amazing! Great service! Thank you”
Helpful Report
Posted 3 years ago
Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews
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