Pet Supplies Warehouse Ltd Reviews

4.6 Rating 1,352 Reviews
90 %
of reviewers recommend Pet Supplies Warehouse Ltd
4.6
Based on 1,352 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Pet Supplies Warehouse Ltd Reviews
Visit Website

Phone:

0207 118 0745

Email:

enquiries@petsupplieswarehouse.co.uk

Location:

Pet Supplies Warehouse Ltd,Unit 32 Carrwood RoadGrange Lane Industrial EstateBarnsleySouth YorkshireS71 5ASUnited Kingdom
Barnsley
S71 5AS

Write Your review

Tell us how Pet Supplies Warehouse Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Great customer service
Helpful Report
Posted 2 years ago
Prompt delivery.
Helpful Report
Posted 2 years ago
All delivered on time. Our dog will look forward for her meals.
Helpful Report
Posted 2 years ago
Excellent, friendly, speedy service. Bought a dog bed, very helpful over size and availability.
Helpful Report
Posted 2 years ago
I ordered some bird seed and it was dispatched with due haste. In fact the person on the other end went out of his way to ensure that my order was sent the following day. This is service at it's best and with a smile. I would purchase from this source again. The birds liked it too. The Courier was also pleasant.
Helpful Report
Posted 2 years ago
excellent goods and service
Helpful Report
Posted 2 years ago
Although our second Earthbound bed took a wee while to arrive, it has been worth the wait. We now have two beds the same and our dogs are very happy with them.
Pet Supplies Warehouse Ltd 5 star review on 17th September 2021
Helpful Report
Posted 2 years ago
Good communication, well wrapped and just want I have been trying to get from other suppliers for ages! Thank you.
Helpful Report
Posted 2 years ago
bag of cat litter arrived damaged on arrival, contacted customer services and they sent a replacement out same day & was delivered the very next day. Fantastic customer service will recommend and use again
Helpful Report
Posted 2 years ago
This is a sturdy but comfortable bed. I now have 3 of these beds, my dogs love them. The high sides do not collapse as other beds have done. They are easy to clean and as can be seen are comfortable!
Pet Supplies Warehouse Ltd 5 star review on 30th August 2021
Helpful Report
Posted 2 years ago
Very good service and lovely bed, strong and well made . Could have done with a little more communication but otherwise great company
Pet Supplies Warehouse Ltd 5 star review on 16th August 2021
Helpful Report
Posted 2 years ago
A good company that run an honest business and service!!!
Helpful Report
Posted 2 years ago
Always excellent
Helpful Report
Posted 2 years ago
Excellent product (I’ve now bought four!) and the grey one was delivered the following day
Helpful Report
Posted 2 years ago
This is the third time we have purchased our dog food from Pet Supplies Warehouse, the service is out of this world, from emails to let you know the progress of your order to excellent delivery within 2 days, I can’t fault them and hope to continue to use them for a long time.
Helpful Report
Posted 2 years ago
What a great find! Sadly the litter we needed was almost out of stock and unfortunately the only bag left in stock split apart prior to posting, however I was contacted by the company straight away and they sent out a perfectly acceptable alternative which 2 stinky Persians, a house bunny and their humans are very grateful for! *Re the bunny, we have 2 trays that have a removable grill bit on top, filled with Intersand Northern Forest litter. Any bunny owner can appreciate the spectrum of icky ness which comes from fluffy eating machines - the aforementioned clumping litter is brilliant at absorbing thick bunny wee & crazy amounts of daily 💩 100% recommend for those sorts of trays where bun doesn’t have access to the actual litter & can’t accidentally ingest it. I’d still rate the Odourlock version as being the best for the consequences of Persians’ delicate tums 🤭 but the Northern Forest has been a fine alternative in the meantime. Will definitely be back to Pet Supplies Warehouse to buy more.
Helpful Report
Posted 2 years ago
Ordered dog food at 4.22pm. It arrived the following morning at 11am. Fastest service I've known. Well packed too.
Helpful Report
Posted 2 years ago
Fantastic prices and delivery service would recommend. Arrived so quickly.
Helpful Report
Posted 2 years ago
Great price & bed great. There was a delay in the bed coming but I was emailed straight after the order informing me. I will use again
Helpful Report
Posted 2 years ago
Lighting quick delivery on my bags of Eden. Great prices too.
Helpful Report
Posted 2 years ago
Pet Supplies Warehouse Ltd is rated 4.6 based on 1,352 reviews