“I phoned to take out boiler service contract and Sam was very helpful and clear about everything.
Also did not have to wait for my call to be answered or a lot of options to choose.”
Hi,
Thank you for leaving a review. I'm pleased to hear Sam was able to assist you in taking out boiler cover - I will make sure Sam gets to see this!
Victoria
Aftercare Team
Hi Stuart,
Thank you for taking the time to leave a review. We pride ourselves on fantastic customer service and positive customer relationships! We're here to help when you need us!
Victoria
Aftercare Team
“Great price, great customer care by Barry at Eco and Victoria at Your Repair. Nor needed a call out yet and the proof is in the pudding but good comms regards booking the annual service.”
Hi Andrew,
Thank you for the great feedback. I'm pleased to hear you've had a positive experience with both our agents and engineers!
Victoria
Aftercare Team
“Very helpful, friendly and arranged repair to suit me (I work shift). What more can I add? They sorted my problem out with no fuss at all. Well done to all.”
Hi,
Thank you for leaving a review! Please log into your customer portal and look in the documents section where you will find the service report!
Victoria
Aftercare Team
“Excellent service,fast response only set up my plan this morning and now everything is fixed. Thanks to Lorna for making it all easy and to the engineer for sorting out the problem”
Hi Allison,
Thank you for taking the time to leave a review. We're here to help when you need us! I'll also pass the great feedback to Lorna!
Victoria
Aftercare Team
“Very easy procedure to follow online to sign up. Haven’t had the need to use the service yet but hope it will be as smooth and stress free as the sign up process.”
Hi Deborah,
Thank you for the review. I'm pleased to hear you found our website easy to navigate around - we're here when you need us!
Victoria
Aftercare Team
“Very helpful and friendly staff, the whole process of setting up my policy was made straight forward. Would definitely recommend having a look, based on my first impression.”