YourRepair Reviews

Name: YourRepair
Rating: 4.53

4.5 Rating 6,435 Reviews

92 %

of reviewers recommend YourRepair

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0330 223 4422

Email:

customerservice@yourrepairhomeplan.co.uk

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YourRepair 5 star review on 1st December 2023

Hagie Touray

YourRepair 5 star review on 31st July 2023

Craig Wright

YourRepair 5 star review on 20th May 2023

Raj & Satvinder Sorroy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a new customer and Jon I spoke to was more than helpful. Gave me confidence in the company.”

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Posted 4 years ago

Hi Mary Burrows, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Jack is a great salesman.”

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Posted 4 years ago

Hi, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Quick easy and reasonably priced”

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Posted 4 years ago

Hi Kevin Courtney, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Unable to evaluate due to only signing up for cover today.I was previously with Scottish Power who used Domestic and General and their service was first class.”

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Posted 4 years ago

Hi John Humpage, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Five star. The lady who I spoke with when registering with Your Repair was extremely helpful, making it very straightforward and easy. Thank you.”

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Posted 4 years ago

Hi, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Not had repair yet but good feed back from the team”

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Posted 4 years ago

Hi Keith Lewis, Thank you so much for leaving us a great 5* review! We really appreciate it! Thanks, Brooke

Posted 4 years ago

“Waited in all day for the engineer to service my boiler- no show, on getting hold of the engineer I am told that the job had been cancelled by Your Repair. This is after trying to get this appointment booked, being sent emails to say that I had not responded to phone calls/emails to organise for the service when in fact I had not received any emails apart from the initial welcome ones. Not brilliant service, especially as I am a new customer, I now have to wait for someone to contact me to arrange for another engineer to complete the service. Not holding out much hope”

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Posted 4 years ago

Hi Karen, After looking into this matter on your account with us, I can see that the job was cancelled with the engineer as we were not informed that the appointment had been booked with you. I can assure you that this is not our standard level of service and we are working to have your annual boiler service completed as a priority. I would like to apologise for any inconvenience caused. Kind regards Caroline

Posted 4 years ago

“Jon was very helpful. Was happy to answer all my questions He returned my call when he said he would. A very good service”

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Posted 4 years ago

Hi Mandy Quye, Wow! Thank you for leaving us an incredible review! We’re super happy to hear you’ve received a 5* experience with us! Thanks, Brooke

Posted 4 years ago

“0nly just filled my application form in v streatforword and clear everything explained Web pages v easy to use .compared to british gas.hope i have made a good decision moving time will tell”

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Posted 4 years ago

Hi Peter Johnson, Wow! Thank you for leaving us an incredible review! We’re super happy to hear you’ve received a 5* experience with us! Thanks, Brooke

Posted 4 years ago

“No repairs yet”

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Posted 4 years ago

Hi James Henry Jones, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“operator was very helpful and efficient”

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Posted 4 years ago

Hi Agnes Rundell, Thank you so much for leaving us a great 5* review! We really appreciate it! Thanks, Brooke

Posted 4 years ago

“So far, so good. Registration straight forward as are guides to boiler care cover guides. We'll see what happens when/if actual service required. Hopefully it will be 5 star service.”

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Posted 4 years ago

Hi Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Very pleased with answer to my questions and setting up of contract for 3 years .thank you Lynne Unitt”

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Posted 4 years ago

Hi Arthur & Lynne, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“very efficient”

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Posted 4 years ago

Hi Joyce Colley, Thank you so much for leaving us a great 5* review! We really appreciate it! Thanks, Brooke

Posted 4 years ago

“No repair just signed up for service contract”

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Posted 4 years ago

Hi Sheila Kenny, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“Very easy to set up policy. Hope my experience is still positive if I need to make any claims”

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Posted 4 years ago

Hi Joe Amartey, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“I am moving from British Gas due to bad service. Joining experience with yourepair was very good, my call was responded very quickly and I spoke to the real person than going through the painful experience of dealing with robots on online chat.”

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Posted 4 years ago

Hi Yashwan Pednekar, Thank you so much for leaving us a 5* review and choosing YourRepair to protect your home. Thanks, Brooke

Posted 4 years ago

“No problems with completing information requirements on web, I hope that if we are unfortunate enough to require to use the services this proves equally good service as this and the majority of reviews state”

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Posted 4 years ago

Hi Robin Wardle, Thank you so much for leaving us a great 5* review! We really appreciate it! Thanks, Brooke

Posted 4 years ago

“So far so good. Still waiting for a response to my query re annual service”

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Posted 4 years ago

Hi Ian McGregor, Thank you for leaving us a great 4* review! I can see one of our Customer Service Team is currently in the process of sorting your service for you. Thanks, Brooke

Posted 4 years ago

“Excellent, helpful and very friendly staff.”

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Posted 4 years ago

Hi Wayne Taylor, Thank you so much for leaving us a great 5* review! We really appreciate it! Thanks, Brooke

Posted 4 years ago

YourRepair is rated 4.5 based on 6,435 reviews