“This is not a repair. I just applied for Your Repair Boiler and Home Cover and have received an email saying it’s a Landlord policy instead of the Homeowner Policy I requested.
I printed the Homeowner policy details which is Reference number HO918 starting on 11 June 2022 at a cost of £28 per month
However I have now received an email with Landlord Ref No. L60918 stating £32 per month. Can your rectify this please. I am a Homeowner not a Landlord.”
“Too early to tell at present - signed up for cover and the boiler service is planned, by the looks of it, for 11 months away. Not useful methinks. But will update review as I go along.”
“Excellent service!
This is the first time I have called out an engineer from this company and I was totally impressed.
From arriving bang on time, explaining everything to me making sure I understood, to recommending a further visit to fix a small repair.
100% recommend “Your Repair .”
Thank you very much.”
“Engineer in and out of property too quickly to carry out a proper service of boiler. Have cancelled service and now being told I have a contract which I never received or signed. Would not recommend this company.”
“Only spoke to someone to change from Corgi. I had to pay a cancellation fee which irritated me and I would have waited to change if I hadn’t already given my details for payment to your company. You should warn prospective customers they will probably have to pay a fee rather than telling them they are entitled to cancel their current contract.”
“As an 81yr.old,I regret I do not do on line! As yet I have not seen a telephone no.that I would need if an emergency occurs.Therefore I could not continue with your Co.Hopefully this can be rectified.”
