“I have an older boiler and my boiler and central heating policy is up for renewal. I came across YourRepair online and the fact that the age of the boiler was immaterial. I was very pleased to speak directly to a salesperson who was very efficient, answered all my questions and the sign up process was straightforward. Positive start so far.”
“Had a problem with my plan, rang Customer Services, spoke to Claudia who passed me on to Kieron who got things sorted out no problem. Great customer service and the Engineer they sent was great too.”
“Service engineer for my boiler was great, did a really good job and gave me useful info on my boiler ..customer service were quick and easy to get hold of”
“This rating is purely for the joining process which was extremely easy and I have been given a much better deal than renewing my British Gas home care plan (nearly 1/3 the cost like for like). So far that is all I have done, so I have still to see how the service works! Hopefully it will be as good. If so, and the price remains as competitive, then I will have no hesitation in renewing the policy next year.”
Thank you for the 5-star rating Patrick - i'm pleased that Lorna was able to be of assistance. I'll make sure she gets to read your comments!
Tom
Aftercare Team
