“Victoria sorted out the policy very quickly. She was very polite, friendly yet professional. I had to change the start date within minutes and the person I spoke to in customer service was exactly the same. I hope that if I have a breakdown the service I receive will be the same.”
“The website wouldn't allow me to take out cover online so I called and spoke to an agent (Victoria - I think) who was very clear and helpful and got my cover organised in no time at all”
Hi Ronald,
Thank you for sharing your review.
I'm sorry you had that experience with our website, I can assure it is not the usual experience we expect our customers to receive. However I am pleased to hear that you are happy that we were able to help you set up your plan over the phone.
If you have any further questions or queries, please don't hesitate to contact us on 0330 223 4422
Bronte
Aftercare Team
