“I have just joined your repair, switching from British Gas….. after speaking to an advisor who was very helpful, I took time to look elsewhere then joined on line, it’s a very quick and easy process and immediate cover…. Brilliant so far.”
“Fixed the repair eventually, but I now have another fault which the engineer thought could be the pump. It did run for a time but now I have no heating again.”
“Easy to use website . Also spoke to staff who answered quickly on the phone ...what a revelation that was. They were able to answer my questions and I felt confident . Check terms for what boikers aren't coveted as could get caught out.”
“This rating is for ease of signing up and being able to speak to a call advisor (Oliver) who was extremely helpful and answered all my questions.
Cannot comment on the repair aspect of service as have not used as yet. Hopefully it will still be 5 stars.”
“Had a boiler service booked today, didn’t hear from the engineer so called your repair. Engineer had cancelled, but I was not told. Wasted my morning.”
“I had issues with signing up on their website, and so I received a call from Oliver offering to complete it over the phone. I was wary as there are so many stories about scams but he was very understanding. The whole process took less than 5 mins. It's great dealing with real people when you don't have to talk to a machine and you don't get passed from pillar to post. Thank you!”
