“We just got a cover after comparing with other suppliers and we are leaving British Gas homecare cover on our renewal in july. We experienced good customer service from YourRepair and their team was knowledgeable and their response times were good.”
“Very personable communication, Very efficient all of which is a refreshing change from other providers. Hopefully, the year will mean a long-term relationship.”
“I can't speak highly enough of John who helped me register as a new customer over the phone this afternoon. I really struggle with doing things online. John was so patient, kind and extremely helpful. He made me feel very confident about about future dealings with YourRepair. Many thanks John.”
“The online application process does not give an updated cost of cover until the direct details are submitted and the policy is in place. From an initial cover price of £25 pm.. it jumped to £43.
Not a good system and a waste of my time and the Customer Service rep's time who spends most of his time dealing with cancellations due to the above.”
