“We have only just joined after looking through loads of other companies, the process was easy and we had a follow up call to ask if we had received our documents which was nice, so yeah happy so far, long may it continue.”
“East enough to join and the chat was most friendly however, as my CH boiler packed up and with temperatures close to freezing. I was hoping to get someone out ASAP, but it seems that only an engineer directly from Ideal (the boiler makers) are the only one’s who can fix it. They can’t come out till next week, so that’s a whole 4 days of no CH or hot water, not what I was expecting. Makes me wonder if Ideal are a good manufacturer if its going to take so long to get some out, do they really have so many boilers that need fixing, humm . . .”
“So far my experience has been a very positive one and my policy doesn't start for another 2 weeks. It was really easy to sign up and the 3 year fixed price is brilliant.”
“So far so good although I would have liked to have recieved a booklet or pamphlet explaining just what I was covered for plus list of necessary phone numbers in event of emergency I am elderly and do not function well on compters someone always has ro do it for me”
Hi Angela,
Thank you for leaving a review and welcome to YourRepair. We are typically a paperless company, so don't send out any paperwork in the post as standard - however, I've asked for a copy of your documents to be posted out to you.
Tom
Aftercare Team
“Rang up with several questions, spoke to Manjit who explained everything very clearly, so I signed up for the next 12 months. Received welcome emails etc very promptly, process to update personal & boiler details very easy. So far so good.”
