“Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!”
“Signed up for a repair and care for my boiler, as I had been trying to find a reliable plumber for days, and didn't want to get caught in the cold (literally) again!! Office were helpful, and genuine and felt relieved straight away, as i'd had 2 plumbers not turn up. Plumber rang to let me know he was on his way. He discovered a leak on a pipe which needed replacing. He arranged to return the following day with the necessary materials. The job was completed the following morning as he told me it would be, and my heating is now working again, hooray!!”
“I have a plan that covers my boiler and central heating with YourRepair. I called them this morning because i had no hot water. They arrived this afternoon identified the problem, went off and collected the part returned within half an hour and repaired my boiler. Fantastic service and a very knowledgeable engineer.”
“My boiler was back up and running the day after reporting the problem to them, the person on the end of the phone was really helpful, and calmed me down in my state of panic!! And their engineer knew exactly what he was doing. A service I would not hesitate to recommend.”
“Potterton boiler making loads of noise and eventually wouldn't continue to fire up. Contacted Yourrepair who sent Steve an engineer to look over it for us. He was great, friendly efficient, but most of all sorted the problem, which turned out to be the pump. Thank you to both YourRepair and Steve.”
“My elderly parents are not in the best health, they have needed to use this service on a few occassions, as they have had problems with their heating. On each occassion, they have been given a priority appointment as they are classed as a vulnerable customer. The engineers have always been very good too and gone out of their way to rectify the problem. I have no hesitation in recommending their services to anyone who would like some extra peace of mind.”
“Rang on a Sunday due to a blocked drain, they sent someone out in under 4 hours, problem was fixed in less than 10 minutes, no mess and no fuss. Excellent.”
“Had my annual service carried out and the engineer discovered that there was a fault on the gas safety valve. So that I wouldn't be without hot water, he rang round to locate a part and installed it the same day, Very polite guy, excellent manner. That's what i call a service!”
“I had a leaking pipe in the kitchen and then the following day, I had a major leak on a radiator in the lounge (not a good week!). YourRepair sent a plumber out both times, I am delighted and have great confidence that any future problems will be dealt with promptly.”
“My usually reliable Worcester Boiler failed to heat my radiators, but hot water was still OK. Helpful man rang me back to take the details of the problem, he passed it on to an engineer who called me the same afternoon to tell me he was coming over that same evening. A new timer was fitted there and then to stop the problem, he took the time out to show me how it worked, problem solved.”
“Their customer service team was very helpful when I swapped over to them earlier this week. I tend to ask a lot of questions, so that I fully understand what I'm getting, and they were quite happy to answer everything I asked patiently.”
“I have an Alpha boiler which shut down and wouldn't give me heating, YourRepair got an engineer over to me withing a few house, and the same engineer returned the following day when the part arrived to fix me up. Friendly guy, and good aftercare.”
