“when i rang YOURREPAIR i wanted to know what there services included,so i took out there top service where i was paying homeserve for my pipes and british gas for my boiler.british gas let me down on my last service they just canceled it then the boiler went wrong i had to get someone else to fix it british gas would not come and fix it, that was the last of them so i changed to this for all my repaires and it is saving me 20 pounds a mounth excellent.”
“Excellent start to dealings with YourRepair: helpful, friendly, efficient advisor opened my account. Let’s hope future Repair & Service calls - if any - go just as swimmingly !”
“website easy to access. Our son uses Your Repair and has always said how good you are and as we have now moved house decided to try YourRepair instead of British Gas whose service is not as good as it was.”
Hi,
Thank you for reaching out to us. We’re really sorry to hear that you’ve been unhappy with the service.
So that we can understand what’s happened, can you get in touch with us at aftercare@yourrepair.co.uk
Thanks,
Cameron
“Sign up process was quick and efficient with a very professional, helpful and friendly customer support advisor who was able to answer all my questions.”
“I have just joined and the process was very good, I phoned and the person who helped me was very helpful. But I was not happy that they don't send the agreement by post which was disappointing. I Will update the review if and when I have to call on but very happy so far”
“Started of on the wrong foot as email with contract was sent to the wrong address. Even though I corrected Michaela on my email address. Even when I called back to sort things out a Michaela couldn't get my postcode right. Everything seems to be sorted now so hopefully onwards and upwards.”
Hi,
Thank you for reaching out to us. We’re really sorry to hear that you’ve been unhappy with the service.
So that we can understand what’s happened, can you get in touch with us at aftercare@yourrepair.co.uk
Thanks,
Cameron
