“Our engineer came within the allocated time slot, he was more thorough than British gas who I had previous been with for years and all at a cheaper monthly cost. What is not to like.”
“The engineer arrived on time , he was very polite and covered his shoes before coming in the house he checked and serviced our boiler inspected the flu in the loft. We are very happy with the job thank you.”
“good communication.
only comment is that since I have multiple properties with you, the bank statement only displays 'Your Repair' and amount. Without short reference it becomes confusing to which property payment belongs- book keeping.”
“I have always found the customer service good when dealing with them. The service is always arranged on time to suit our needs. All in all very happy.”
“Excellent customer care. I was able to contact engineer directly to arrange date & time to suit my busy lifestyle. He arrived within the pre-arranged timeframe & was polite & efficient.”