Login
Start Free Trial Are you a business? Click Here

Zalando SE Reviews

3.1 Rating 218 Reviews
54 %
of reviewers recommend Zalando SE
Company Reviews Questions Metrics
3.1
Based on 218 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Live Chat, Email

Popular Questions:

Delivery

How does Zalando SE deliver?

Customer Service

How can I contact Zalando SE?
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Zalando SE.
Visit Website
How do I contact Zalando SE?
Helpful Report
(1 month ago)
You can contact Zalando SE by Live Chat and Email.
Helpful Report
(1 month ago)
B-

Customer Service - Average

66.67%
Industry Average
“ The have good product line, good delivery and responsive customer service. However on most orders I have had issues with returns. All returned items are not refunded. It is a great inconvenience to be chasing the company, providing evidence and waiting for the refunds. I find this quite discouraging and unethical ”
- Anonymous
“ Love it!!! Fast shipping, easy returns, competent customer service, and a great selection for tall women ❤️ J’adore Zalando, my only wish is that the app was available in Germany. ”
- Anonymous
“ Very happy with the service that they provided, and a very quick delivery. ”
- Anonymous
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request