Zavvi Reviews

1.2 Rating 638 Reviews

4 %

of reviewers recommend Zavvi

1.2

Based on 638 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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About Zavvi:

With a huge selection of DVDs, Games and Consoles, CDs, Computing and Electronics we have extra choice and extra savings so finding something for you or a loved one has never been easier! What are you waiting for? Come and join us at Zavvi.co.uk!

Phone:

0844 264 0702

Email:

customer.relations@zavvi.com.

Location:

Meridian House,Gadbrook Park,Gadbrook Way,Rudheath,Northwich
Cheshire
CW9 7RA

How does Zavvi deliver?

Helpful Report

(3 months ago)

Zavvi delivers items by Courier and Postal Service.

Helpful Report

(3 months ago)

53.85%

Industry Average

“ Delivery issues. Contacted support via the only method available (Online). Absolutely poor service, no ownership of issue. As it Hoppens's they just forgot to send the item. No details when it would be received. ”

- Paul Bostock

“ Numerous issues with an order that I placed from these shysters. Every updated delivery date missed and total BS from customer services. Seriously, really not worth dealing with this company, better to use a reliable company even if you have to pay a little bit more. It'll be worth it in the long run.... ”

- Anonymous

“ Even though the packages were labeled with the correct delivery address, the delivery company lost the packages. ”

- Ron

Zavvi Reviews

Delivery - Average