Zealandier Tours New Zealand Reviews

4.7 Rating 159 Reviews
94 %
of reviewers recommend Zealandier Tours New Zealand
4.7
Based on 159 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Zealandier Tours New Zealand Reviews
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 28th March 2024
Ashlyn Burr
Zealandier Tours New Zealand 5 star review on 29th January 2024
Desiree Meuse
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
Zealandier Tours New Zealand 5 star review on 21st November 2023
DOUGLAS NICHOLS
11
Anonymous
Anonymous  // 01/01/2019
We had three wonderful tours with the company. My only complaint was they added other people to our tour which I didn't know about and the people never showed up after waiting for them for over 30 minutes. That was very frustrating. Otherwise, the tours and guides were fantastic. Thank you all so much. May tourism get back to normal soon for all of us. Sue
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Posted 3 years ago
I haven't had a chance to take a tour yet, but I had one booked for last year, which had to be changed to later this year. Zealandier had the best range of tours at good prices, they have friendly staff who answer emails, and they gave me a full refund.
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Posted 3 years ago
We did two tours while on a cruise in February 2020. The Rotorua/Hobbiton Tour from Tauranga and the WOW Tour with Black Rose Limo in Napier. Both tours were excellent.
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Posted 3 years ago
An amazing tour to hobbiton! Such an adventure & everything we wanted. The guide knew his stuff and was very friendly and we enjoyed the day. You were also sold out however put on an extra bus and we were with people from another ship which worked fine. The only reason I didn't give 5 stars was we put my mum down as vegetarian and she was given meat gelatine in her lunch pack. Luckily she knows not to eat it however if it had been an allergy issue it could have been more serious. Also my allergies kicked in & was in need for some medication so would be helpful if the drivers carried some basic allergy relief/pain killers or know of a pharmacy to quickly pop in to. Thank you for a great day
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Posted 3 years ago
We booked the Dunedin highlights tour and also the Hobbiton tour in Tauranga we booked the trips online with Zelandier tours and the process was so easy and the prices very competitive the vehicles were easy to find in both ports the staff and Drivers polite funny and very informative throughout the tour I would definitely recommend booking with Zealander tours to friends and family James and Maureen Jones
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Posted 3 years ago
Booked & paid for a trip to Hobbiton. Took a week to get back to me to say I could go but a longer journey through sulphur springs, As I'm allergic to sulphur I asked again for my original trip, basically said only 2nd trip was available. I asked for a refund after another 2 weeks received refund, less than I paid. Not happy
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Posted 3 years ago
Hi Jenny, I am really sorry to read that you were unhappy with our services - I have looked into this for you today and yes we did book out simultaneoulsly overnight when you placed your booking for Hobbiton Movie Set. - sadly bookings can be made simultaneously overnight . Bookings are always heavy from the Ovation of the Seas as it has such a large capacity of passengers. I have just checked on your refund and I find you were refunded in FULL for this excursion so am not sure why you feel you received less. You paid $165.00 NZ and we refunded the exact same amount back to your credit card. You also booked a Dunedin shore excursion with us which you did partake of and this tour was more expensive than the Hobbiton one so maybe you are confused about which excursion cost how much. But I can reassure you did receive refund in full. Thankyou for taking the time to post this message and I sincerely hope you enjoyed your Dunedin excursion. Jan Davies Owner
Posted 3 years ago
We took two Zealandier tours - one from Tauranga and another from the Bay of Islands. Both were well organised with pleasant and informative guides. packing a lot in the available time.
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Posted 3 years ago
We really enjoyed this tour.it was very comprehensive, and our guide was excellent. Just one point to consider - we bought a jar of honey on the tour to take back to UK. we had to declare this and produce it on disembarkation at Auckland port. We found it (eventually) at the bottom of our suitcase. So, it would be helpful if The guide would warn tourists that these items need to be kept in easy reach in case customs require them to be produced!
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Posted 3 years ago
We were not able to take the tour we had planned due to our cruise being cancelled due to CV19. Zealander Tours was very good about refunding our money and we will tour with them when next we visit the wonderful country of New Zealand.
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Posted 3 years ago
In Feb 2020 I went on a tour from Tauranga to Rotorua to see the geysers and mudpots, Maori show and Art School. On the way we stopped at waterfalls and then a kiwi farm. There was time at Rotorua to look around independently, in addition to the group tour. Met lovely people from Europe on our small minibus. The only negative side was the driver said nothing- no commentary, but he got us back to our ship on time. I would highly recommend taking this tour instead of a massive ship tour.
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Posted 3 years ago
Hobbiton Movie Set & Rotorua Wonderland Tour – November 2019. The tour guide was very friendly and professional. He gave frequent insights while driving us to the various locations and while we visited the Rotorua/Maori site. The tour group also provides a solid snack package for each guest and as much water as you need. With regards to the tour destinations themselves: After the Hobbiton tour (Hobbiton runs the tour and the New Zealandier guide will meet you at the inn afterwards), I felt we had ample time to enjoy our complementary drink at the inn and do some shopping at the gift shop. I don't remember exactly how much time it was, but it did not feel rushed. The Rotorua/Maori site you visit can vary between tour groups and which tour you select. I enjoyed the site we went to. The thermal area had several locations to view mudpots an geysers (This tour does not go to the Champagne pool). There is also a kiwi house where you might be able to see a kiwi under red lighting if they are active. The Maori setup is very nice. There is a open courtyard where they perform an invitation ritual. They then let everyone into the Maori building to watch their performance. My other family members went with a different tour group (because they did not want to tour Hobbiton) and they went to a different site where the Maori setup and performance was not nearly as elaborate.
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Posted 3 years ago
Booked multiple tours with Zealandier - all lived up to expectations and was also great value for the cost - guides were knowledgeable and obviously loved the country - would book again
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Posted 3 years ago
We really enjoyed our Zealanier tour - Hobbiton and the Rotorua Mauri hot springs, educational building tour and show. It was all informative, educational, and fun. Glad we made the time and reservation!!!
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Posted 3 years ago
Fantastic tour, driver was informative and friendly.
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Posted 3 years ago
Our family group consisted of 7 adults and 3 small children. We went on the Lord of the Rings Hobbiton Movie Set Tour in January 2020. It was a wonderful tour. I was impressed with the safe car seats provided for the children in the minibus. Our tour guide was very informative and friendly and the scenery was beautiful. We all loved Hobbiton and hope to visit again. We were very well looked after by Zealandier.
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Posted 3 years ago
Very good tour, included a baby seat for our child and a knowledgeable tour guide.
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Posted 3 years ago
I could not fault the friendly service and professionalism that Zealandier Tours provided from our initial booking to our post tour drop off. We were taking part in a tour in Tauranga as part of an offshore excursion. The prices were very good and our tour guide was very mindful to get us back to our ship on time. I would definately book through them again whilst in New Zealand.
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Posted 3 years ago
We enjoyed a very informative journey with Zealandia Tours in a large, comfortable van. Our guide was funny, knowledgeable and our safety was a priority. My wife and I will be using Zealandia Tours when we visit beautiful New Zealand again, hopefully in the near future.
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Posted 3 years ago
We had a fantastic time on our tour and we loved every minute of it. Highly recommend.
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Posted 3 years ago
Excellent tour of Rotorua area with Rolf. He was very informative and felt like an old friend by the end of the day.
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Posted 3 years ago
Zealandier Tours New Zealand is rated 4.7 based on 159 reviews