ZENMED Reviews

4.7 Rating 2,319 Reviews
94 %
of reviewers recommend ZENMED
4.7
Based on 2,319 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read ZENMED Reviews

About ZENMED:

We create high-performing, naturally based products for troubled skin conditions. Our specialized skincare helps in the balancing of skintone suffering from redness, improving the signs of hormonally-aging skin, and helping clear dark spots and imperfections. Try us risk free with a 60 day money back guarantee.

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Phone:

1-888-749-4998

I have been using Zenmed rosacea products for 10 years - ever since I first discovered I had rosacea, and it has not progressed at all, and has actually gotten better. I recommend Zenmed to any one I meet who has rosacea
Helpful Report
I am not one to usually have sensitive skin. But after a couple days of using my face had a horrible allergic reaction. A week later and now I am finally getting over it. After many days of allergy medicine and lots of moisturizers to keep face from completely drying out. Put items back in mail today. Mind you this cost me 15.50 to ship back to Canada. So basically going to get 16 dollars less on my refund whenever it's received. Just be careful.
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I had soooooo much hope in the products from this company, but unfortunately so far I’m worse off than when I started. Also, I kept hearing about great customer service. Mine was pretty poor. I had a defective bottle and had questions about using the derma clear pills and as far as online chat goes, it was pretty useless. If anything changes as far as product effectiveness or improved customer service, I will gladly change my review.
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My husband and I were looking forward to trying this product. It arrived within a few days of ordering. Unfortunately, the product back fired on us. My face, which had no break outs, just mild redness, broke out. My husbands face broke out worse and stung the whole next day. We had to send it back.
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After paying £9 delivery I then had to pay £20 import charges!!! Not happy. I then used the product for 2 days and had some sort of reaction resulting in a swollen face and eyes!! Don't believe the hype.!!
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Have seen no results yet.
Helpful Report
I bought the Rosacea skin complete treatment set and I am using it for one month now. I see no improvements on the redness of the skin. Too bad. I was charged GST/HST on purchase and when the package was delivered I had to pay again the HST/GST. This makes the product more expensive that I thought. Anybody Knows why?
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The product smells "bad" and made my face break out in small lumps. I contacted the company about both and exchanged SEVERAL emails - they never answered direct questions and clearly never read my responses. For example they suggested the break out was due to improper use, so I gave a detailed account of my regime. Their response? They don't know why I was breaking out, maybe I wasn't using it correctly, can I tell them how I'm using it? WHICH I HAD JUST DONE IN THE EMAIL THEY WERE RESPONDING TO! The smell lingered to the point that a friend visiting me asked what the "funny" smell was - she could smell the lotion on my skin!!! I returned it and after two follow-ups, received my refund.
Helpful Report
It took months to receive my Derma Clense tablets after Zenmed send me expired tablets. When I asked for a refund I was told no because the product already shipped. I find it ridiculous that I have to pay so much for something that is 3 months late after I was given expired tablets. This customer service experience has led me to no longer use Zenmed products. Very disappointing!
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ZENMED is rated 4.7 based on 2,319 reviews