Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

ZENMED Reviews

4.7 Rating 2,316 Reviews

94 %

of reviewers recommend ZENMED

Company Reviews

Product Reviews

4.7

Based on 2,316 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About ZENMED:

We create high-performing, naturally based products for troubled skin conditions. Our specialized skincare helps in the balancing of skintone suffering from redness, improving the signs of hormonally-aging skin, and helping clear dark spots and imperfections. Try us risk free with a 60 day money back guarantee.

Visit Website

Phone:

1-888-749-4998

ZENMED 5 star review on 29th May 2023

ZENMED 5 star review on 18th May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wondering when the product will start to show an improvement!!!!”

“While I love the products and I've been using Zenmed for over 10 years, they keep changing the packaging and they're now charging the same prices for less product (moisturizer went from 85ml to 70ml for example). Very disappointed in my recent purchases and considering switching to a different brand.”

“I received the product in good condition. The delivery aspect gives it two starts. Customer service is nonexistent. I called and emailed a few times. Gave up and obviously will not reorder”

“Products have made my skin very dry had to stop using it was itchy and more red”

“I had my order all ready, I had a $14.40 discount on my total order and then all of a sudden you charged me the FULL amount for my order on my card!!! I will probably not be ordering from you again because of that and it is way overpriced!”

“I find it comical that I would be asked to review products I have never received. I have been dealing with customer service via email and phone and still do not have information about shipping my replacement order because the original shipment was never received. I love the products I have used in the past but this experience of dealing with poor customer service will have a determining effect on whether I ever order again.”

“I can't see any impact at all on my rosecea. I will keep at it for a while longer”

“My order has been held at Customs since Mar. 21st. Not a great customer experience.”

“The product just didn't work for me. I had a very difficult time trying to make contact with the company to cancel my automatic shipment. As of yet I am not sure it has been canceled.”

“I’m still yet to receive the products I’ve ordered!”

“Sad to say it didn't work and made my face worse and also tight feeling.”

“New packaging for cleanser terrible - we decant into old bottles. Cheap look and feel, poor function lid - total bummer.”

“Hasn’t arrived yet…slow delivery to Canada.”

“the products were ordered on January 14th. My credit card was charged right away. As of today's date nothing has been received.”

“im trying to return the cleanser it broke me out and i emailed them to get set up for a return 3 days ago and they never responded back to me but they did this before about 5 years ago and now fast forward to now i orderd something else and im going through the same thing hard to return”

Hi Dana, can you please check your junkmail box? I replied personally within minutes of receiving your first email. I am going to reply again through my personal email now.

“Worked well at first. After three days it started, if anything, worsening my acne. My skin feels both dry and inflamed now. :(”

“This product is not for super sensitive skin. It burned and peeled my face. I wanted to love it.”

“Not very happy. Supposed to receive $25.00 off at time of ordering - didn't happen. Maybe my fault but did not realize goods had to come from the USA - still waiting and probably will be for another couple of months.”

“I have been attempting to get someone from customer service to return my call for almost three weeks. I continue to receive a message from someone name Samantha With a different excuse each time on why she cannot contact me via telephone. The product burned my face. I am just seeking suggestions on what product may work better for my super sensitive skin.”

“I gave Zenmed 2 stars because the products were decent. The ones I used broke my face out so I tried the ones for oily skin and they dried my face out. I have been trying to return them and they make it impossible for you to return the items so buy be aware! Also I forgot to mention the make up does not work well at all!My face looked so uneven and the powder made my face look yellow🥴Not for me! Because customer service has been so difficult, I will never order a single product from them again! I also noticed that my hyaluronic acid serum came barely filled up it was below the label all the other ones were above the label like they should’ve been. Looks like they are getting returns and shipping them back out to people🤷‍♀️ Not happy with this at all”

«
1
2
»

ZENMED is rated 4.7 based on 2,316 reviews