My Swytch kit came about 4 months after I ordered it which was when I expected it. I was very excited to put it on my bike and begin riding it. Had a little trouble with the set up but customer support was excellent in helping me get it set up on my 20 year old Specialized Allez road bike which I have not ridden for a while. The first ride went on I fell in love with the Swytch. I ride about 20-25 miles 4-5 days a week and have not had any problem with the battery or the motor. I have always returned from my ride with 2 bars left so the range has never been a problem. I probably have it on assist level 2 most of the time and but when I get to a hill and switch it to level 5 you can definitely feel the motor help you as you get up the hill. The bike weighs about 18 lbs without the kit and 24 with the kit and you cant find anything close to what the Swytch can give you at the price and performance. This has changed the way I ride my bike again and can think of riding without it. You want to ride without motor, you hardly notice any change in the bike. Love my Swytch