“I was pleased with the glass. However I was displeased with the engraving. The last name was only 3 letters, but the font was so small, it seems like there was 15 letters trying to be smudged together. The font of the last name is barely noticeable. I would like to have seen that more proportionalized.”
I am sorry that your experience didn't quite match your expectations. Regarding the product's poor quality, this is not a typical of us and can assure you that it wouldn't happen again. We're so glad that you contacted us about the situation; it's important that we get it fixed. Please send us an email at agpsupport@agiftpersonalized.com and we should be getting back to you very soon to assist you with a remake. You can also send us a message on Facebook so we can speed up the process. Stay safe.
“This order was to replace the original I received that came broken. This order was done correctly center n font was bigger. Including I had first n last name put on decanter. The last name initial was first then first name in the middle. So I am very pleased with second order.”
