personalised pink birthday cake letterbox biscuit Reviews

4.6 Rating 873 Reviews

The design
Happy birthday to you, Happy birthday to you. This cake is a biscuit, Which we hand-iced for you! Just let us know your personalised message and we'll ice it onto the biscuit!
Recommended for...
- The birthday girl who has everything
Gifting information
- Single hand-iced biscuit
- Presented in our famous hand-illustrated gift boxes
- Add a FREE message card at checkout
- Securely packaged to keep them safe in the post, and posted through the letterbox
A bit about our chocolate biscuits
Our biscuits are our own unique recipe, based upon traditional twice baked English style biscuits. Its texture is somwhere between the snap of a gingerbread and the crumble of a shortbread. Our chocolate bake uses rich cocoa powder to give a luxurious, chocolatey taste.

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Phone:

0207 820 3115

Location:

18 Stannary Street
London
SE11 4AA

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Posted 7 years ago

Rebecca Webber

Verified Reviewer

“Whilst the birthday biscuit card itself was lovely, it didn't arrived until the Tuesday, when a delivery day of Saturday had been requested.”

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Posted 7 years ago

Hi Rebecca, thanks for taking the time to leave a review. We are so sorry to hear that your order was delivered a day later that the 48 hour window of delivery with Royal Mail. We have been let down by the delivery service on this occasion. A member of our customer service team has been in contact to offer a reimbursement for this. We're so sorry for any inconvenience caused. The Biscuiteers x

Posted 7 years ago

Justine Timms

Verified Reviewer

“Super fast delivery and beautifully packaged. Very happy customer and birthday girl.. Thank you will definitely use again”

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Posted 8 years ago

“Having been delighted to receive a birthday biscuit I sent one to a friend, She too was thrilled with the gift. Excellent value and a lovely surprise.”

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Posted 8 years ago

Tiffany Anderson

Verified Reviewer

“I ordered a birthday present to be delivered on my mother’s birthday. It was delivered two days earlier and I sent an email asking why- over a week later I still have not received a reply. Disappointed”

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Posted 8 years ago

Hi Tiffany. We are so sorry to hear that. I believe our Customer Service team has picked up with you to resolve this ASAP. Apologies if there was a delay, we have had an incredibly high number of enquiries during the festive period and it has taken a little longer to get back to customers than usual. We will get this sorted as soon as we can for you. The Biscuiteers x

Posted 8 years ago

Hi Tifanny. Hi Annabelle We are so sorry to hear that. I believe our Customer Service team has picked up with you to resolve this ASAP. Apologies if there was a delay, we have had an incredibly high number of enquiries during the festive period and it has taken a little longer to get back to customers than usual. We will get this sorted as soon as we can for you. The Biscuiteers x

Posted 8 years ago

“Recipient was delighted with this novel, dedicated/personalised gift.”

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Posted 8 years ago

Annabelle Nattress

Verified Reviewer

“My friend liked the biscuit but ordering 5 days before delivery date and have it arrive late - sailing the day - took more than the biscuit. Very disappointed by the poor service”

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Posted 8 years ago

Hi Annabelle, we are so sorry to hear that. I believe our Customer Service team has picked up and resolved this with you now. If there's anything else we can do to help you then please don't hesitate to contact us at yum@thebiscuiteers.com. The Biscuiteers x

Posted 8 years ago

Sheilagh White

Verified Reviewer

Author didn't leave any comments.

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Posted 8 years ago