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Faux Wood Plantation Shutters Reviews

4.9 Rating 461 Reviews
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Phone:

8882568672

Email:

customerservice@blindster.com

Location:

16555 VILLAGE DR,
JERSEY VILLAGE
Texas
77040

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All shutters fit well and was easy to install.
Helpful Report
Posted 3 years ago
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Like it so much better than vertical blinds!
Helpful Report
Posted 3 years ago
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Ordering: I found the instructions for measuring windows on the website very clear and helpful. Since I have tilt-in windows I chose to do an outside L mount and added 3 inches to the width and 1.5 inches to my height to sit on the windowsill. After I placed my order, customer service called me the next business day. "I see you've never ordered with us before so I wanted to ask a couple of questions." I really appreciated the quick check on my measurements and what I wanted. After the call, they put the order in production. They arrived in three separate shipments within 3 weeks from order date. The 3 shutter panels were assembled and packaged together. And the frame pieces and parts came in another box for assembly. Assembly: overall, assembly was extremely easy, but this is the only place I considered knocking it down to 4 stars. At the time of my order, the instructions for construction and mounting posted to the website were incorrect, so the 3" Robertson drill bits were *not* included with my shipment. I could have had these up on the day they arrived but I had to track down the proper bits. I will say again that customer service was extremely helpful. They recommended purchasing the 2" bit plus an extender if the 3" wasn't available and they also told me they would reimburse the cost of the bit purchase. The frame assembly was extremely easy. The instructions said to put the door in to check squareness after the first two screws were in place. Instructions don't say to remove the door before putting the rest of the screws in but I think it's very important to do so. The door is very heavy and it creates a lot of rotation on the frame to swing it open. I recommend checking door fit after frame install then removing door to finish the screws. My shutters are beautiful and I am so happy with the purchase. I will probably order another set for two small windows in the living room.
Helpful Report
Posted 3 years ago
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Great support and sales person. Quality is exactly what I ordered.
Helpful Report
Posted 3 years ago
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Difficult
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Value of Product?
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Very nice and timely too. Met commitments
Helpful Report
Posted 3 years ago
Ease of Installation?
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Easy
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Excellent
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My plantation shutters look great and were very easy to install! Admittedly I was a little nervous about ordering shutters online because my windows have an unusual overhanging sill but Sandra patiently answered all my questions and I couldn't be happier! 5 star experience with blindster.com
Helpful Report
Posted 3 years ago
Ease of Installation?
Difficult
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Easy
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Excellent
Value of Product?
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Excellent
We love our plantation shutters! Installation was much easier than we thought it would be and we've gotten so many compliments! The crew at Blindster has also been super helpful with any questions we've had. So glad we chose to order from here.
Helpful Report
Posted 3 years ago
Ease of Installation?
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Easy
Quality of Product?
Poor
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Excellent
Value of Product?
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Excellent
We like Tham very much.
Helpful Report
Posted 3 years ago