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Refurbished Steelcase Amia by BTOD, Black Frame Reviews

4.6 Rating 236 Reviews
I couldn't imagine anyone caring a lot about high-end refurbished chairs but these people really do! I used their services every step of the process from their YouTube videos to ordering the seat. Their customer service is really kind and helpful too. I will be ordering all my work chairs from them from now on.
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Posted 3 years ago
The is a challenging review to write because the workmanship on the chair and the tech support are fine, but this may not be the right chair for me. I'm still deciding about the fit of the chair, so very much appreciate the 30-day trial period. I wish there were a way to give two ratings. BTOD gets high marks so far. Hoping the return goes well if I decide to return the chair.
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Posted 3 years ago
Very good
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Posted 3 years ago
Well made and finished. No problems.
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Posted 3 years ago
The Amia is comfrtable and perfect for me, and even though it is refurbished, it looks and feels like a brand new chair. The folks at BTOD do excellent work and are easy to work with.
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Posted 3 years ago
I've had essentially constant lower and mid back pain for the last 2 years or so. I've gone to chiropractors, switched mattresses, etc etc and while those things helped a bit it didn't fix it. This chair fixed it. I sit at my desk for 10 hours almost every day, so it makes sense my chair has a huge impact on my body but I didn't realize it was this dramatic. I've been using this chair (which looks and feels brand new) for the last week or so and have has NO BACK PAIN AT ALL since. This is mind blowing and I'm so happy I pulled the trigger and bought this.
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Posted 3 years ago
Generally comfortable but the seat cushion is a little too soft
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Posted 3 years ago
Christopher R.
Verified Reviewer
I spent considerable time researching chairs and must say the YouTube effort at btod really helped. I went and test drove $1800 chairs and can honestly say this refurb is the best I've used in my 30 years in IT. I had to set up activity monitors to remind myself to get up! This chair is all day comfortable. I'm 55, 6'1" @ 220 lbs for those curious. I sat on this invitation to review the chair to be sure this meant something to those that read reviews and have to parse through the fakes. This chair is really good, isn't huge, has an understated look with all the bells and whistles. Buy the chair while these guys are still doing refurbs.....you won't regret it. Time from order to receipt was @ 7 business days.....really pleased all around. Thanks
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Posted 3 years ago