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Refurbished Steelcase Leap v2 by BTOD, Black Frame Reviews

4.7 Rating 896 Reviews
Bought in Apr 2023 but started having a squeaking noise when leaning back in early 2024. Now it can be heard when sitting down and leaning back, but other than that, chair is great.
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Posted 2 years ago
I am so happy with this chair (1 month in). -On Refurbished: I did a lot of research and felt a refurbished chair was the middle of the road solution between quality and cost for me. I am very happy with the quality of the refurbished parts, especially the upholstery , as I was having a hard time thinking about a "real" used chair. This feels and acts new, minus some very small cosmetic scuffs on frame. This chair is maybe not quite as tanky of a build as the Areon I had previously, but still feels solid. -The Chair: The LeafV2 is a game changer for me. I have been sitting in a Areon Remastered for maybe 4-5 years and was having significant issues with discomfort in general, and upper/middle back pain any time I would sit down at the chair to work. I will never go back to a mesh chair. The ergonomics and support on this chair are excellent, and a good fit for my body size (5'9" 200+). -Buying experience: BTOD buying was easy, shipping was fast, and set-up/instructions was easy. I watched a lot of their video's and others videos on YouTube, and I will say it seems refreshing that they push other company chairs (even ones they dont carry) as much or more than the ones they make and sell themselves. Thankfully I have not had to return anything but it seems like others have generally had positive experiences. Pretty amazed at the warranty they offer on a refurb chair as well! -Overall: Very happy, have already recommended this to to others in my life, and really am optimistic this will be a great chair for a long time.
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Posted 2 years ago
Probably the best chair i ever sat on. So comfortable, the only time i don't have and lower back pains is sitting on this chair. So happy with my purchase.
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Posted 2 years ago
Fabric and upholstery is great. Chair looks perfect. I do wish it went down just a smidge lower. 5' 0.5" tall for reference, with fairly long legs for my height. Overall, this chair is great - first time splurging on a chair designed for smaller people and its orders of magnitude better than any other chair ive had. Only other comment is that I wish I could lock it in recline.
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Posted 2 years ago
Excellent chair. No issues and works like brand new.
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Posted 2 years ago
I haven't had much experience with high end office chairs, but with working from home I was ready to make a change. Came across Steelcase and BTOD, and after some research I pulled the trigger on the Leap v2. Initially, the seat was too firm but over a period of 2 weeks I seem to have adjusted to it, and it is currently the most comfortable computer chair I've ever sat in! Couldn't recommend this chair enough, from the comfort, design and to BTOD's support and team, it has been a great experience.
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Posted 2 years ago
You guys blew it...could have sold it to me as new and I would not have known the difference! :-) Thanks for your integrity. Couldn't be happier with what you delivered as well as much appreciating the honest review videos. Well done all the way through. Thank you!!!
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Posted 2 years ago
The chair is well furbished. Every part looks to be in great condition. And, you can't say enough about this chair model.
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Posted 2 years ago