“Absolutely perfect purchase. The chair is like new, the upgraded vinyl upholstery looks great and very comfortable. Best of all the customer service is awesome. I had an issue with installation, and it was resolved by Jackie immediately. Great company I highly recommend doing business with them over anybody else.”
“Chair is extremely comfortable and I can tell it's helping my back already. The cushion is thick, the backrest is great especially with the lumbar height adjustment. The recline stop settings are great, and the adjustable arms are perfect for any position. No qualms whatsoever.”
“Everything went smoothly. Web site is well designed making the purchase and picking the options easy. They gave me an expected delivery date and fulfilled the order early. That's always nice. The chair arrived in excellent condition. Communication was great. I received multiple emails keeping me assured my chair was being processed. I researched a lot of other sites offering refurbished chairs. Most had bad reviews. BTOD is not one of them. They are reputable and I'm proof of that.”
“I had high hopes for this chair with all the adjustments. I couldn't get the lumbar to feel comfortable no matter how I tried to adjust. The back did not provide enough support for me. I found the seat cushion to be not any more comfortable than my old chair with a mesh seat.”
