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Antarctica Reviews

4.9 Rating 509 Reviews
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
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Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. Tour guides (Adriel & Jason were wonderful), all the Hotels were great but particularly in Lima and Cusco.
Describe the aspects of your itinerary that you thought needs improving Nine
Great service and everything worked perfectly. We could not be happier
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Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. The excursions, lectures, and the photography program- particularly the small group aspect led by Jay Evans. I did not anticipate the personal and small group aspect. Very much welcomed.
Describe the aspects of your itinerary that you thought needs improving Some understanding and compassion by the hotel director towards the passengers who had their entire experience disrupted through no fault of their own.
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
It was a wonderful adventure. The only negative was at the beginning of the trip when a water pipe burst and I had to be relocated on the ship to another room for most of the remainder of the trip. I was relocated to an interior cabin and lost the ocean view and large room I had paid for. The staff was wonderful except for the man in charge who seemed to bear no responsibility and seemed to think I should be grateful that a room was available for me. He did not seem to think a conversation was warranted and I should be happy with the fact that the matter would be settled by him upon deemarquent. What I was forced to settle for was a pittence for what I lost in terms of the room that I paid for. The expedition leaders were excellent. I was particularly pleased with my photography venture which is why I chose this cruise. Jay Evans was an excellent leader who worked closely with our team of photographers at all points in our journey beginning months in advance. He put together a group of strangers and I feel like I now have a group of lifelong friends. If it weren’t for Jay and his leadership as well as the other expedition leaders- this cruise would have been an absolute disaster for me due to how the burst pipe incident was handled with the lack of compassion and minuscule compensation.
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Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. Organisation and communication on the ship was very well done.
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
Antarctica is a truly breathtaking experience and the expedition with Chimu was very well planned, organised, and communicated. Our tour guide Jay Evans, was exceptional! He kept us well informed prior to departure and hosted a very friendly and informative experience for our group.
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Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. Everything!
Describe the aspects of your itinerary that you thought needs improving More time in Antarctica!
Incredible, majestic and serene!
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Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. CHIMU AND INTREPID REALY WORKED TOGETHER WELL
Describe the aspects of your itinerary that you thought needs improving NONE
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
GREAT FANTASTIC
1 Helpful Report
Posted 3 months ago
Describe the aspects of your itinerary that you thought worked really well. Accommodations excellent. Transfers, everything was done so very well.none
Describe the aspects of your itinerary that you thought needs improving No improvement necessary
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
Beautiful, quite, clean,enchanting.
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Posted 3 months ago
Were you satisfied with the efforts taken to minimize environmental impacts during your trip?
Hard to put into words was amazing from start to finish. Service was great staff lovely. Well looked after nothing to much trouble. Thank you Lee
Helpful Report
Posted 3 months ago