I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee.
“The cake looked like the picture on the website. Really lovely flavours, if I had a slight criticism, perhaps a little bit sweet, but that’s just my personal preference. But that didn’t detract from the overall enjoyment of the cake. Thank you!”
“We enjoyed the cake overall, but we didn't taste much pistachio at all and we thought the cake was very dense compared with the lightness of some other cakes we have had in the past.”
I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope of rectifying the issue as part of our happiness guarantee.