“Hasn’t been working since I received the switch called numerous times trying to reprogram and work on it and same pros. It does not turn on or turn off the lights.”
Sorry to hear it isn’t working. If you’d like help troubleshooting, please reach out to our Support Team at support@deako.com or call 1-844-903-0847 so we can assist.
Kind regards,
Team Deako
“Well, to be honest, I wish that I would receive a survey regarding any product for that matter at least 2 to 3 months out not before I get the product or just after I install it. Because you cannot legitimately give an honest review.
That’s why the title is called “so far so good”. I didn’t have any instruction manual to in sync it or link it to the system, but I was able to figure it out. And it is working thus far more importantly it’s working out on my wife’s phone. Which I had to figure how to set her phone up to have the same prompts and same commands that my phone does. Again so far so good. If I receive a survey in about 2 to 3 months, I’ll respond to it.”
“Bought new 2nd Gen switch, would not connect to wifi. Deako replaced. New switch they sent also does not work with wifi, called to get it replaced. Send me a 1st Gen, they were hard to set up but they worked!!”
Hi Thomas,
Thank you for sharing your experience. We’re glad to hear the Smart Switch (Gen 2) is easy to replace with any Deako switches.
If you need anything, we’re here to help.
Kind regards,
Team Deako
“My replacement switch arrived in a timely fashion, was easy to install and program. It gives me peace of mind to have my lights on when I come home after dark and know they will turn off at sunrise - saves electricity!”
Hi Karen,
Thank you for sharing your experience. We’re glad to hear the replacement Smart Switch (Gen 2) arrived promptly, was easy to install and program, and provides peace of mind with lighting.
If you need anything, we’re here to help.
Kind regards,
Team Deako
