Sorry to hear this. We understand the switches not working can be frustrating, and there may be factors affecting performance.
If you need help with your setup, please reach out to our Support Team at 1-844-903-0847 so we can assist promptly.
Kind regards,
Team Deako
“Very happy with the dimmers & smart switches package. So convenient using the app from cell phone when away from the home. Deako provided good customer service when one of the switches were not functioning properly, they sent me a new one!
I'm a satisfied customer .”
Thanks for the kind words! We’re thrilled the dimmers and app control are working well for you, and glad our support could help with the replacement. If you ever need anything, we’re here to help.
Kind regards,
Team Deako
“Replaced a faulty switch with a replacement and I installed it and had it operating within a minute. Worked great and very easy to install and set up.”
“Great customer service. They helpedme troubleshoot my old switch and we were able to determine that the switch was defective. Received my new switch in 3 to 5 days. It was easy to install on the app.”
We’re glad our support helped pinpoint the issue and that the replacement arrived quickly and is easy to install with the app.
Kind regards,
Team Deako
