We are sorry to hear the Simple Dimmer did not work. If you haven't already, please reach out to Support so we can assist.
If the Simple Dimmer is being used in a multiway location, meaning more than one switch controls the light, the other switch needs to be a multiway rocker switch. Otherwise, the switch may not work. We are happy to see what else could be going on!
“This is my third Deako dimmer switch that I have switched out, no pun intended. I'm very impressed with the quality and ease of changing my switches. I think this is the last dimmer I'm doing, but if I need another dimmer I know that I will purchase a Deako dimmer.”
Thanks for the five stars and keep the puns coming! We’re thrilled the Simple Dimmer is easy to install and that you’re happy with the quality. If you need another, we’re here.
