Hi, Thank you for your star rating. Please feel free to reach out to yourbestfriends@decorsteals.com with any further comments, concerns, or suggestions you wish to share. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“Update to my previous 1 star review. The company has reached me and it was all miscommunication. Once again, I love their merchandise and will continue to give them my business!. Thank you for being patient and persistent.”
Hi Anne, Thank you, we do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
“Loved everything in the box.....Except the faux wood tiered stand. It is cheap looking and has cracks/holes in the plastic along with chips in the pain revealing white underneath. I would’ve paid more to have a real wood one. Not thrilled that I waited until almost a month after receiving to unbox it and find it damaged.”
Hi Laura, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
