“This does not look like the picture at all!! The smell when opening the box was awful and the entire thing is dark brown….The pictures show a lighter wood and black cast iron. Disappointed and now I need to try to figure out how to return.”
Hi Patricia, Sorry to hear you are disappointed with your purchase! The item you received is stained and/or painted. The odor will dissipate after a short time. If you believe the Towel Holder is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, and we will be happy to help!
“Overall, this is a cute piece; however, the photo makes the wood look a little lighter in color and also more rustic. So, I’m just a *tad* disappointed, but again, cute piece, overall.”
Hi Candace, We love this Towel Holder and we really wanted you to love it too! This items color does vary as no two are alike. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!
