“I waited for months for this to restock. It is very difficult to load the paper towels…mine has the screws on each end. Sometimes more than not the towels get hung up on the bar so you can not tear them off one handed. It’s very sturdy otherwise. I like the shelf on top. Don’t love the color so I’ll repaint it.”
Hi Ann, We are so happy to hear you finally got your hands on it! Thank you for your review, we are always happy to hear your comments. Making our items functional and fun is so important to us while maintaining the farmhouse feel that you experience with this item. We wish for you to enjoy this for years to come! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!
Hi Lori, Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and happy decorating!
“I love style and size and it looks great in my kitchen. The description indicated it was easy to change the paper towel rolls and it actually is not so easy. You have balan e the roll and rod while aligning the wing nut into the hole.”
Hi Jane, Thank you for your review and feedback. Making our items functional and fun is so important to us. We wish for you to enjoy this for years to come! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day, and thank you for choosing us!
“My wife absolutely loves it! It is sturdy the paper towels stay in place. She looked for others but was not what she wanted. So she waited a long time to get this and loves it.”
“Love it and it is exactly what I was looking for. I bought it to put in my Powder Room on top of the toilet tank so that I can have paper towels in the bathroom for cleaning or guests and I could also have something to put my tissue box on top of. I love it and it fits in with my farmhouse theme. Also it dispenses the paper towels very easily. It holds them in and they tear off perfectly. This would also be great for a kitchen countertop. It is a perfect vintage Farmhouse style. Highly recommend.”
Hi Camila, Thank you for your review! If you believe the Towel Holder is not consistent with the product description, please contact yourbestfriends@decorsteals.com with a photo, we will be happy to help! ♥
