“I am at 2 months until my new farmhouse is finished and this iron paper towel holder is perfect to sit on my counter and add charm to my hickory cabinets. I love it!”
“I love the look!! I've been wanting this one for a while. The problem is that putting a roll on or taking a roll off is quite the task as both sides need to be unscrewed.”
Hi Jennifer, We are thrilled to hear you are LOVING the look! Thank you for your review, we are always happy to hear your comments. We promise we will take it to heart so we better our future items. Your happiness matters! Enjoy your day and thank you for choosing us!
“Absolutely love my paper towel holder! Been looking for an alternative to the stand up pull versions that only work for a short time. Then the start slipping, and drives you crazy!!
Ordered this style based upon reviews, and I was not disappointed! However, I don’t have any problems changing out to a new roll of towels at all. Love the look, and weight of this product. The shelf on top is perfect for seasonal decorating too!”
“The wing nuts on the end are terribly hard to open and close to add a new roll on. A peg or slide in bar would be a better solution. Very cute but NOT easy to use (reload roll)”
Hi , Thank you for sharing, we're so sorry to hear this! Making our items functional and fun is so important to us while maintaining the farmhouse feel that you experience with this item. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!
“Not functional, one screw missing, even as I tried sitting on counter it kept toppling over asked to return but it seemed to be a lot of trouble taking pictures, email after another- I’ll just take the list & know not to order anything else seeing how it’s an issue if you receive something like this! A waste sorry to say, Iv purchased a few- but no more!!”
Hi Sandra, We're so sorry to hear this, when an item arrived damaged in any way we always ask for a photo, this is required for our records and our suppliers records. We would be happy to make this right. Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! https://www.decorsteals.com/order-i-placed/faq-order.html Enjoy your day!
