Thank you for your honest feedback. We are sorry to hear about your experience with the height adjustment clamps and we completely understand your concern, especially given the investment. This is not the experience we want you to have. We would be happy to assist you and see what we can do to help resolve this. If you can share your order number and current shipping address here, we will gladly look into available options for you.
“The light ranger is very versatile and quality built. We use it camping and when the power goes out at home. Gives us comfort knowing we have a light source in emergency situations”
We’re so glad to hear the LightRanger 2000 is giving you reliable light both for camping and at home during outages. Thank you for sharing your experience!
“What an excellent light. This one light will light up your campsite our whatever low light area you are needing it in and the ability to change from amber to red or the brightness with the downloadable app is awesome. The tripod it comes with it quality made. It was very well packaged when shipped. Five star rating on this one.”
We truly appreciate your feedback. Our goal was to create a versatile Camping Lantern that delivers reliable Camp Lighting in any low-light environment, and it’s great to hear it exceeded your expectations. Thank you for highlighting the quality tripod and thoughtful packaging.
Hi Naor,
Thank you for your support! We’re glad you’re enjoying your LightRanger 2000. If you have any questions or need assistance, feel free to reach out.
“I love my light ranger 2000 this is the only light I bring now everytime I go camping I like it worth every penny love that it connects to your phone that's the selling point for me”
Hi Paul,
Thank you for your feedback! We’re thrilled to hear that your LightRanger 2000 has become your go-to camping light and that the phone connectivity feature has been so helpful. It’s great to know it’s making your outdoor adventures easier and brighter.
Thanks for sharing your feedback. We’re glad to hear your LightRanger 2000 is working great, and we’re really sorry to hear you had trouble reaching our customer service team. That’s not the experience we want for anyone. If there’s anything we can still help with or if you need support now, we’re here and ready to assist.
