“I use the flow control with the spray gun, for better control of the flow, but I have had 2 now that have had the inside lever snap off (inside of the handle screw - see pic), making it useless. They are definitely must-have, so I always have 1 or 2 new replacements handy. Every other Hoselink product I have is 'long-life'”
Hi Michael,
Thank you for your feedback regarding the Hose to Accessory Set with Flow Control. We’re glad to hear you find them essential for better control, but we sincerely apologise for the issues you've experienced with the lever snapping off. It’s important to us that our products last, and your situation certainly isn’t the standard we strive for.
We will take your comments into consideration as we continuously work on improving our quality control. If you need further assistance or have more feedback to share, please feel free to reach out to us.
Best wishes,
The Hoselink Team
Hi David,
Can you please give us a call on 1300 900 617 or hello@hoselink.com.au so that we can rectify this. We can talk you through the parts and make sure we fix your issue.
Best,
The Hoselink Team
“Our old Hoselink wand was leaking and we decided it was time to buy a new one. Set is great love the flow control on the wand. No more wet feet love our new set.”
“Hoselink hoses are by far and away the best reel hoses available. The customer service it extremely quick and helpful. I had a small leak on one of the attachments and it was replaced within a week, no further issues to report. Great products.”
“Promptly delivered. Flow control is great. Saves on running back and forth to tap, fiddling with spray nozzle or kinking the hose. This is my second one for my other hose, having been really impressed with the first one that I bought recently. Thanks. .”
