Hi David,
I'm sorry to hear about the ongoing leaking issue with your leader hose. I understand how frustrating it can be when a product doesn't perform as expected. We take customer satisfaction seriously, and I would encourage you to reach out to our Customer Service team at 1300 900 617 or email us at hoselink@hoselink.com.au. We’re here to help find a solution for you.
Kind regards,
The Hoselink Team
“I had a slow leak in halls real elbow joint, I ring hoselink to purchase a replacement hoselink send it 2 pack O-rings free of charge this is what you call service. Thank you hoselink”
“My hose reel was leaking, started an online chat to discuss the problem and straight away I was shown how to fix the leak and Hoselink sent out some new orings free of charge.Highly recommend hoselink products as I know they will always be there to help with any future problems.”
Hi Bradley, thanks so much for leaving us some feedback. It's great to hear that you have had a positive experience with our customer service team and that we were able to solve your issue for you. We are always on hand to help in the future!Kind Regards, The Hoselink Team
“I recently reached out to the Hoselink Support team via email as I had a minor water leak on one of my hose reels.I promptly received a reply with recommendation on how to resolve the leak along with an instructional video linkI was then sent Replacement o-rings, thanks for great service.”
“I really like and enjoy useing all the hose link products. I have a large yard and the accessory's. I have from hose link are great and any maintenace is so easy”
Hi Clifford, thank you for providing your feedback, greatly appreciated. Wonderful to hear you are loving the Hoselink products and have always found maintenance easy to complete. Kind regards, The Hoselink Team
“Replaced old O-Ring with new one and it fixed water leaking problem. We are all good, Thank you for your assistance in supplying correct product to fix my leaking Waterhouse Reel.”
Glad to hear you were able to stop the leak by replacing the o-rings! We are always happy to send out spare parts, if we have them, so customers can fix any issues with their products.
