“Very disappointed - did not have the necessary parts to even link it to the tap. It is installed but I cannot use it and don’t see why I have to order extra pieces at extra cost just to make it work. I should get Hoselink to come and take it away.”
Hi there, We're sorry to hear your tap connector was missing from your parcel. It most certainly should have been in the box upon arrival. Have you now sorted this out with one of our team? If not please feel free to email us back or give us a call on 1300 900 617Kind regards, The Hoselink Team
Hey Paul, We're sorry to hear you're having trouble with one of your reels. Would you mind sending a short video of the retraction issue through to our email - Hello@hoselink.com.au. We can they get you a solution for this issue. Kind regards, The Hoselink Team
“I ordered my first pack on 1st March, when it had not arrived on 14th, I called & was told to chase up with Australia Posit myself. I did & showed me it had stopped moving on the 7th. I called again the following week when I was told a new one will come out. Again I have received an e-mail from Australia post to say its delayed. I still do not have my purchase. Not happy .”
