“I am unable to use the new style hose gun that came with my new 30 metre hose reel. If I had known that it was coming with that one, I would have paid the difference and asked for the original brass type hoselink spray gun to be sent instead of the plastic one.The main issue with the hose gun is that you need to control the flow with your thumb and for my wife - she is unable to do it because she has small hands. So now I have a hose gun in the cupboard that I have paid for but can not use - what a waste.So I recommend to everyone that they request the spray gun that has a handle trigger which is operated by all 4 fingers as you hold it. Much more control and steady in the hand.”
“It took weeks to arrive, which I know was not all your fault given the Australia Post issues. But I think you could have let me know about the likely delays rather than just sending me endless promotional emails when I still had no word on what was going on with my delivery.Given the delays I have not yet had a chance to install and use the hose reel, but I hope to get some time to install it next weekend.”
