“My suggestion to you is make your feed back very simple two questions the 1st being are you satisfied Yes end of questionnaire , No add more questions because if i am not satisfied i will tell you and in detail...i do not want to answer 10 , 20, 30 questions of my experience when i am a happy loyal customer”
“The experience was good in the end, but unfortunately I had to get cranky to recieve a good outcome. I purchased a hose link hose reel in January and it lasted not even 4 months. I spent the extra money on your hose and reel as I had heard great things but was pretty dissapointed when it failed after such a short time.I now have a replacement which arrived very quickly, (was happy about that thank you) but I am hoping that the second reel will last a little longer. At this stage I wouldn't recommend this product until I see how the replacement lasts and wears.”
“Using this product has been an awesome experience as well as the customer service. One of the side discs was damaged during shipment but I was sent a replacement straight away. I found it very easy to use for cleaning the decking, watering the plants and cleaning the cars and windows.Care needs to be taken when choosing the mounting surface. Make sure you can pick up the studs when comparing the horizontal fixing hole distance on the mounting bracket to the width of the stud.”
“I have found this excellent. The hose never kinks and is easy to pull out and use and packs away easily, and I am an old aged pensioner. I have also found the after sales service excellent. I am so pleased I bought a Hoselink hose and not the one some friends recommended. (Their hose kinks).”
