“Im holding my review until I get a new product that actually works. Customer servive has been good thus far but I'm sceptical until I see this new product in action. This after nearly 20 years of great products in my household working extremely well.”
Hi Will,
Thank you for your honest feedback, and I completely understand your skepticism given your experience. It's great to hear that customer service has been helpful so far, and we genuinely hope the new product meets your expectations.
Your long history with our products is greatly valued, and we aim to resolve this for you. If you have any further concerns or if there's anything we can assist you with during this process, please don’t hesitate to reach out.
Kind regards,
The Hoselink Team
“We are very happy to have finally purchased a good hose reel and attachments. We will be replacing our other hose reel with one as soon as it's due.
Great products from Australia.”
“I installed it as per instructioins uaing 10mm drill into brick. It fell out within a week
I will now use dyna bolts and go back to Bunnings for my hoses.
Not impresserd unfortunately
I have already sent in feedback and not had acknowledgement from you.”
“Nice unit I also liked previous model if I had to choose from either I would lean towards previous model the new model retractable coil seems to strong and takes some effort to retract the hose but I’m sure in time the tension will back off”